2 of 2 Apprenticeship Customer Service Jobs in Burnley

safe, secure and connected. We are seeking a forward-thinking, dedicated and IT-savvy apprentice to join our growing team. Role Company Overview At IITAC, we value providing superior customer service and are committed to the successful operation of our information technology systems. The role of help desk technician will assist our customers with questions and problems concerning … The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, aiming to resolve issues with efficiency and maintaining a high level of customer satisfaction. The role requires excellent problem-solvers with outstanding communication and customer service skills. Job Purpose To provide a consistent high level of customer service … assistance with information technology systems Guide customers remotely and in person through systems configuration, troubleshooting and maintenance Listen attentively to customers’ questions and concerns and offer optimal solutions Prioritise customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent IITAC with professionalism and integrity More ❯

/relaxed breaks throughout the day. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 22nd August 2025 Start Date Friday, 29th August 2025 Desired Skills Customer care skills Team working Keen Willingness to learn 17 + About the Employer P3 COMPUTER SERVICES LIMITED P3 Computer Services Limited was formed in November 1995. It was the … intention to provide very high levels of customer service to the business sector, the education sector and for home users. A 100% commitment to this principle lead to unprecedented growth that solidified us as one of the best IT providers in the East Lancs area. Within just 3 short years later, we became a multi-million pound turnover … relocated to new premises in Rosegrove. Although there have been many changes over the past 28 years, P3 Computers still stands by the principle of providing our absolute best, service for all our our customers and look forward to the next 20+ years. More ❯