2 of 2 Apprenticeship Social Skills Jobs in Cambridge

hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships Apprenticeship … Week Monday- Friday 9.00am- 5.30pm Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Monday, 28th July 2025 Start Date Tuesday, 29th July 2025 Desired Skills Communication skills IT skills Organisation skills Customer care skills Problem solving skills Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About More ❯

with the Computing and IT Manager, will supervise your course learning, which is on top of the support you will receive from the course provider. Job Description: An Information Communication Technician Apprentice typically works as part of an IT team to resolve standardised requests like software update installations, network patching requests, ensuring people have the IT equipment they need to … and learn from guides and instructional videos. Providing general support: Receiving requests via tickets, phone, emails, teams, or in person and providing first-contact support. During this task, proper communication, documentation, and escalations within the ticketing system need to be achieved. Problem management: Investigation of problems in systems, processes, and services. Implementation of agreed-upon remedies and preventative measures. Application … Carrying out agreed operational procedures of a routine nature. Performing maintenance, installation, and problem resolution including checking notifications and reading logs. Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. More ❯