Chatteris, Cambridgeshire, East Anglia, United Kingdom
Baltic Apprenticeships
as a primary contact for customers across various products and services. Troubleshoot and manage IT systems, including Windows desktop support, network setup, VoIP, and Microsoft 365 administration. Monitor and update helpdesk tickets, ensuring issues are resolved within SLAs. Set up, rebuild, and maintain hardware such as Windows/Mac More ❯
along with provisioning new machines for users. There will also be an opportunity to assist in project work, which could involve migrating customers to Microsoft 365. Each day will be varied and the amount of experience you will gain will be immense. During your time in Cybersecurity, you will … the IT equipment that is behind the scenes and away from the day-to-day support of users. This will give you experience with Microsoft Windows Servers, both on-premises and within the Microsoft Azure cloud. Following the successful completion of the apprenticeship, there would be an opportunity … grade C/4 (Essential) About the Employer CTM Information Technology We deploy, support and secure IT systems for businesses throughout the UK using Microsoft technologies. We offer a range of Microsoft 365, Modern Work, Infrastructure and Cybersecurity managed services to both SMEs and larger enterprises. We also More ❯
