user support and resolving issues along with provisioning new machines for users. There will also be an opportunity to assist in project work, which could involve migrating customers to Microsoft 365. Each day will be varied and the amount of experience you will gain will be immense. During your time in Cybersecurity, you will learn how to protect an … install and support all of the IT equipment that is behind the scenes and away from the day-to-day support of users. This will give you experience with Microsoft Windows Servers, both on-premises and within the Microsoft Azure cloud. Following the successful completion of the apprenticeship, there would be an opportunity to join the team in …/4 (Essential) Maths GCSE, grade C/4 (Essential) About the Employer CTM Information Technology We deploy, support and secure IT systems for businesses throughout the UK using Microsoft technologies. We offer a range of Microsoft365, Modern Work, Infrastructure and Cybersecurity managed services to both SMEs and larger enterprises. We also offer access to More ❯
the logging of support calls and responses, stock control, sales, record-keeping, physical organisation of storage areas etc. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯
team and provide first-class technical support while developing your skills across a broad range of IT systems. Role Handling first-line IT support tickets related to hardware, software, Microsoft365, and cloud platforms Collaborating with second-line support on complex troubleshooting and issue resolution Diagnosing and resolving basic network connectivity issues, escalating where needed Assisting with More ❯
Rutland House, 4 Great Chesterford Court, Cambridge, England
TRINITY MANAGED SERVICES LTD
looking to gain hands-on experience while working towards a recognised qualification. Role Using the telephone to answer incoming support calls Hands on repairing hardware Resolving issues in office365 Providing support remotely Configuring new devices and processing new starter requests Involvement in password resets and anti-virus configuration Networking installation and monitoring Laptop and computer repairs and More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Baltic Apprenticeships
values innovation, integrity, and continuous learning all within a collaborative and supportive environment. A Typical Day in the Job: Handling first-line IT support tickets related to hardware, software, Microsoft365, and cloud platforms. Collaborating with second-line support on complex troubleshooting and issue resolution. Diagnosing and resolving basic network connectivity issues, escalating where needed. Assisting with More ❯