3 of 3 Apprenticeship Microsoft 365 Jobs in Cambridgeshire

and System support team providing a wide variety of services. You will provide 1st and 2nd line support functions to a wide range of user bases in a predominantly Microsoft environment. Support will be provided by telephone, desk visit or remote support via Teams or Zoom etc. Role Perform both first and second line support via remote or desk … causes of incidents and inform service owners to minimise the probability of recurrence and contribute to service improvement. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services. Learn More ❯

and configuring laptops to customer specifications. Applying Security updates to Windows servers, updating software drivers, and firmware versions. Gaining exposure to a wide range of cloud technologies such as Microsoft 365, Azure , and other SaaS based Applications Utilising tools like N-Able , Powershell, and Intune to trouble shoot issues, deploy updates and automate tasks. Youll work alongside More ❯

values innovation, integrity, and continuous learning all within a collaborative and supportive environment. A Typical Day in the Job: Handling first-line IT support tickets related to hardware, software, Microsoft 365, and cloud platforms. Collaborating with second-line support on complex troubleshooting and issue resolution. Diagnosing and resolving basic network connectivity issues, escalating where needed. Assisting with More ❯