IT Service Desk Apprentice
- Hiring Organisation
- CONNECT SYSTEMS LIMITED
- Location
- THE ISLAND, MOOR ROAD, CHESHAM, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,000 a year
line with the triage process Capture the right information first time so that escalations do not bounce back Resolve common issues first time — passwords, Microsoft 365, printing, endpoint and user set-up Escalate to Tier 2 promptly when a ticket is beyond 1st line or at risk ...