2 of 2 Apprenticeship Microsoft 365 Jobs in Cheshire

customer service and technical assistance by troubleshooting and resolving IT issues. Role Provide end-to-end support for Windows and Mac Desktops and the Microsoft 365 suite (One Drive, Outlook, Teams, Word, Excel and SharePoint) Manage user accounts, permissions, and groups via Active Directory and Azure … Entra ID) Tackle hardware problems (laptops and PC's), basic networking issues (Wi-Fi, VPN, DHCP/DNS), Microsoft 365 (Email, One drive, SharePoint and Microsoft Teams) Assist with password resets, MFA enrolment, and ensuring workstations remain compliant and patched Training Information Communications Technician Level 3. ...

customers where needed. Maintain and check spreadsheets, internal records and other business information. Assist with quotations, customer documentation and general commercial administration. Use SharePoint, Microsoft 365, approved AI tools and other company systems to organise information and support efficient working. Support customer-service administration and occasional website ...