2 of 2 Apprenticeship Support Technician Jobs in Cheshire

exciting opportunity for a proactive individual to join Iron Mountain’s contract with the Nuclear Decommissioning Authority has arisen, to support key IT activities within operational and project teams. Role The role will provide experience in the following areas: Use of IT systems such as Microsoft, Google and Power … Iron Mountain such as code of ethics. Working alongside the Technical Business analyst and supporting the role in the following areas: Providing technical support to operations, PMO and contract teams. Support the production of process maps to aid IT guidance documentation on software used in the contract. Work ...

Safetynet Solutions Ltd is seeking a proactive and customer-focused 1st Line Helpdesk ICT Technician to provide frontline technical support for end users of our Visitor & Contractor Management SaaS applications. Role This role is the first point of contact for customers, responsible for logging, triaging, and resolving support requests using HubSpot Helpdesk (CRM). The successful candidate will deliver high-quality support, ensuring issues are resolved efficiently or escalated appropriately, while maintaining excellent customer & team communication throughout. KEY RESPONSIBILITIES Customer Support & Incident Management Act as the first point of contact for all SaaS-related support ...