Software Developer Apprentice
- Hiring Organisation
- OPENDA LTD
- Location
- CALLOW PARK, CALLOW HILL, BRINKWORTH, CHIPPENHAM, England, United Kingdom
- Employment Type
- Higher Apprenticeship
- Salary
- £18,000 a year
create and implement new features to be used within the system Monitor incoming errors and ensure these are investigated and resolved within the agreed customer Service Level Agreement (SLA) Carry out thorough testing to ensure a Right First Time result is achieved Monitor and manage error logs, backups … effective manner with all customers to ensure that they are kept informed of updates/progress Take incoming calls and deal with customer queries on a daily basis when required Understand and manage customer queries. Implement resolutions to these or ensure the responsible party is made aware ...