3 AI support & productivity technician Apprentice
- Hiring Organisation
- OPENDA LTD
- Location
- CALLOW PARK, CALLOW HILL, BRINKWORTH, CHIPPENHAM, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
appropriate supervision and in line with agreed requirements Support internally developed applications and investigate incoming errors, ensuring issues are progressed and resolved within agreed customer Service Level Agreements (SLAs) where appropriate Monitor and manage error logs, backups and red box errors received into the support folder, using appropriate … Time result before implementation Support the development and implementation of changes, upgrades and new functionality, including assisting the onsite team during go-live 2. Customer and User Support Provide technical and application support to customers through telephone, email and other appropriate communication channels. Take incoming calls and deal with ...