AI support & productivity technician Apprentice
- Hiring Organisation
- OPENDA LTD
- Location
- CALLOW PARK, CALLOW HILL, BRINKWORTH, CHIPPENHAM, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
site team during go-live Customer and User Support: Provide technical and application support to customers through telephone, email and other appropriate communication channels Take incoming calls and deal with customer queries on a daily basis when required Understand customer requirements and application queries, investigate issues and implement appropriate resolutions … product information, internal knowledge resources and trusted sources to investigate issues and provide accurate advice and guidance Skills Required: Good written and verbal communication skills General IT skills and a good problem-solving approach Ability to investigate technical or application issues methodically and work towards an appropriate ...