IT Solutions Technician Apprenticeship
55 Norwich Road, Dereham, England
Wise Origin
as part of a supportive team. Key Responsibilities: · Provide first-line support for IT issues and service requests via the central helpdesk. Install, configure, and maintain hardware, software, and network systems. Monitor and maintain network security, ensuring compliance with data protection and GDPR regulations. Set up new users, manage accounts, and remove access when staff or students … leave. Support the maintenance and repair of IT equipment, printers, and classroom devices. Assist with routine system backups and ensure network stability across the school. Provide technical assistance for audio-visual equipment and school events. Contribute to IT projects and upgrades across the Trust. Support cybersecurity awareness and promote safe digital practices among staff and students. Uphold safeguarding responsibilities More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,526.20 a year
Posted: