IT Support Technician Apprentice
- Hiring Organisation
- ONE CALL INSURANCE SERVICES LIMITED
- Location
- Saturn Building First Point Balby Carr Bank, Doncaster, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
purpose of this role is to deliver excellent IT support and value to the business. You will assist with IT projects and respond to technical queries received by telephone and email, resolving them where possible or escalating them to the appropriate member of the technical team. Role … Provide technical support to internal users, either onsite, by telephone or by email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with user issues Respond ...