2 of 2 Apprenticeship Social Skills Jobs in Dorset

supplier/out of hours support Training The apprenticeship training is delivered through a combination of workplace learning and regular college attendance. This training will teach you the knowledge, skills and behaviours set out in the information communications technician standard. On completion the apprentice will receive the Level 3 ICT qualification. Successful completion of apprenticeship will lead to IT … with 30-minute lunch break. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 31st October 2025 Start Date Monday, 3rd November 2025 Desired Skills Communication skills IT skills Attention to detail Problem solving skills Logical Initiative Patience Qualifications English GCSE, grade Grade A*-C or 9-4 (Essential) Maths GCSE, grade Grade More ❯

solutions, ERP systems, and managed IT services. Youll be part of a business that thrives on collaboration, growth, and helping clients achieve digital success all while developing your own skills in a supportive environment. A Typical Day in the Job: Acting as the first point of contact for IT issues, logging and managing tickets through the ITSM system. Providing … with SLAs and company standards. Collaborating with second-line and resolver teams to escalate complex issues. Updating documentation of known fixes and contributing to IT knowledge bases. Ensuring clear communication with users by providing updates and guidance in non-technical terms. Youll be supported by an experienced Service Desk team and receive structured training through Baltic Apprenticeships . Desired Skills, Qualities, and Knowledge: A self-starter with a proactive attitude and a willingness to learn. Strong communication skills confident speaking with users and explaining technical issues in plain language. Respectful, professional, and aligned with Codestones values of collaboration, innovation, and accountability. Customer service experience (formal or informal) would be an advantage. A Grade 5/C in GCSE More ❯