Apprenticeship Social Skills Jobs in East London

1 of 1 Apprenticeship Social Skills Jobs in East London

IT – 1st Line Support Analyst Apprentice

THAMES HOUSE, 45A ST. JOHNS ROAD, SIDCUP, England
IT RESOURCE MANAGEMENT LTD
This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring any fault … Acting as the first point of contact for customers Demonstrating the ability to troubleshoot and resolve support issues within agreed SLA Providing regular, clear communication to customers Diagnosing and resolving incidents to the customer’s satisfaction A strong desire and focus on continued improvements and personal development A desire to … Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Saturday, 17th May 2025 Start Date Sunday, 25th May 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Team working Initiative Microsoft Windows 7-10 & MacOS Knowledge on Microsoft Office More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,723 a year
Posted:
Social Skills
East London
10th Percentile
£30,275
25th Percentile
£38,500
Median
£63,500
75th Percentile
£89,063
90th Percentile
£100,000