4 of 4 Apprenticeship Microsoft 365 Jobs in the East Midlands

while learning to log and escalate support tickets using AAGs internal systems. They will gain exposure to tools such as TeamViewer and Command Prompt, support cloud-based services like Microsoft 365, and work closely with senior technicians to build real-world technical and customer service skills. This is a fantastic opportunity for someone looking to learn and … documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks. Configure and test new IT equipment including desktops, peripherals, routers, and software such as Microsoft Office and operating systems. Gain foundational knowledge in networking, cloud services (e.g., Microsoft 365), and be introduced to tools like TeamViewer and basic scripting over time. More ❯

and project leads to deliver real impact Stay up to date with emerging AI trends platforms and tools Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI … DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications This apprenticeship is designed to launch your career in AI, automation, and digital transformation. If you're More ❯

Hardware imaging using the MDT platform, Windows 11 Operating Systems, docking stations, monitor connectivity, and cyber security elements such as BitLocker and Endpoint Security. Software: Office 365, Microsoft Office Suite, Defender for Endpoint anti-virus software, Teams, and more. Systems: Active Directory, Service Desk Plus ticketing system, meeting room conference call solutions, and meticulous documentation. Customer Experience More ❯

experience working alongside skilled professionals, building valuable knowledge to launch your IT career. Beyond core support tasks, you'll explore on-premise networking, server systems, cloud platforms like Office 365, Azure, and AWS, and advanced CAD/DNC solutions used in manufacturing. You'll also have the chance to travel across our UK sites in Derby, Alcester, and More ❯