IT Support & Cloud Apprentice
- Hiring Organisation
- WYTECH LIMITED
- Location
- EDNASTON PARK, PAINTERS LANE, EDNASTON, ASHBOURNE, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
with a hands-on IT & Cloud Apprenticeship at Wytech in Ashbourne, Derbyshire. Gain real-world experience, support helpdesk tickets, troubleshoot hardware/software, manage Microsoft 365 & cloud services, and build skills in networking, cybersecurity & cloud tech under expert guidance. Role Service Desk & Client Support: Act as first … contact for client IT issues (phone, email, portal) Log, categorise and prioritise tickets accurately within the PSA system Provide first-line technical support across Microsoft 365, Windows, networking and business applications Escalate appropriately with full documentation and troubleshooting notes Triage telephony (VoIP) issues for clients Maintain clear ...