Leicester, Leicestershire, East Midlands, United Kingdom
Baltic Apprenticeships
Hardware imaging using the MDT platform, Windows 11 Operating Systems, docking stations, monitor connectivity, and cyber security elements such as BitLocker and Endpoint Security. Software: Office 365, MicrosoftOffice Suite, Defender for Endpoint anti-virus software, Teams, and more. Systems: Active Directory, Service Desk Plus ticketing system, meeting room conference call solutions, and meticulous documentation. More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom
Baltic Apprenticeships
while learning to log and escalate support tickets using AAGs internal systems. They will gain exposure to tools such as TeamViewer and Command Prompt, support cloud-based services like Microsoft 365, and work closely with senior technicians to build real-world technical and customer service skills. This is a fantastic opportunity for someone looking to learn and grow in … documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks. Configure and test new IT equipment including desktops, peripherals, routers, and software such as MicrosoftOffice and operating systems. Gain foundational knowledge in networking, cloud services (e.g., Microsoft 365), and be introduced to tools like TeamViewer and basic scripting over time. More ❯
how things work Key Skills, Experience and Qualifications Sought: Excellent verbal and written communications. Strong problem-solving and analytical skills Competent in use of standard IT packages such as Microsoft Office. Working knowledge of basic programming (desirable, not required) Location: Leicester, LE4 5SP Please note, this is an office based position and and the apprentice will be More ❯