2 of 2 Apprenticeship Support Technician Jobs in the East Midlands

We're looking for an Support Technician Apprentice with a passion to deliver top-tier technical support while also building meaningful relationships with clients. In this role, you'll have the opportunity to work with a diverse client base, applying your newly found technical prowess and interpersonal … skills to make a real difference. Role Provide expert-level technical support to our clients, including troubleshooting hardware and software issues Proactively monitor client networks and systems to identify and resolve potential problems Collaborate with our clients to understand their business needs and recommend IT solutions that align with … IT-related matters Participate in the planning and execution of IT projects, including network upgrades, migrations, and system implementations Ensure timely resolution of IT support requests and document all interactions Stay up to date with emerging technologies and industry best practices to continuously enhance your skills Foster a positive More ❯

and has a curious mind for how tech works, especially phones and the internet? Gamma Business is on the lookout for two apprentice Technical Support Technicians to become the go-to expert for solving tech issues for their business partners, building up valuable tech skills along the way. Role … Your role will be to handle Gamma’s phone and internet products, and to provide support when Gamma’s business partners have queries or technical issues with them. This could be anything from phone line faults to helping set up the technology. You will communicate with partners through different … partners. Meet Gamma’s standards of quality work and service. Take ownership of your tasks and manage your workload while focusing on providing excellent support services. Work closely with your team members, team leaders, and more experienced colleagues to learn and get things done together. Training At the end More ❯