2 of 2 Apprenticeship Support Technician Jobs in the East Midlands

looking for an Apprentice support technician to help the company grow and help deliver a fantastic overall experience to customers, by delivering an excellent professional level of support and customer service both on the phone and when customers are experiencing problems. Role You will be learning … give technical support to customers and helping with all queries, to be taking the calls, logging the issues and emailing the customers back with updates and many other tasks. You will receive support and training from work colleagues and apprenticeship but will also be supported and encouraged ...

Start your career in software support with noyantis. You’ll learn to support users of our installed and cloud software, resolve customer queries, test software updates, assist with training. Gain valuable IT skills, a recognised apprenticeship qualification and the opportunity to build a long-term career … growing software business. Role Providing first-line support to software users via telephone, email and remote screenshare Assisting customers with software queries and troubleshooting issues Logging and tracking support requests Testing new software features and updates Assisting with customer on boarding and training activities Maintaining customer records ...