1 of 1 Apprenticeship IT Technician Jobs in East Sussex

Firebrand Training have an exciting new opportunity for an IT Technician Apprentice with Ark Schools, an education charity that provides IT support to Schools based in multiple locations in Hastings. Primarily based at: Ark Alexandra Academy William Parker Campus Park Avenue Hastings East Sussex TN34 2PG Role This role will have the opportunity to work with the … school and the wider Ark IT team to provide excellent customer centric, proactive and reactive support to ensure the continuous availability of the IT equipment within the SLA’s and KPI’s as defined. Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure … progress of faults and changes Carry out technical investigation support calls and escalate to the local technical team where Apprentice Requirements/Job Description issues require escalation Maintain spare IT stock, warranties and software licences in accordance with the asset register Instigate hardware swap outs within the timescales set out by the available SLA to maintain service availability on More ❯