3 of 3 Apprenticeship IT Technician Jobs in the East of England

We are seeking a motivated and enthusiastic individual to join our IT Services team as an apprentice. While studying for a Level 3 IT Solutions Technician qualification, you will gain practical experience in providing first-line technical support, maintaining IT equipment and systems, and assisting with projects across both schools. Role This is an excellent opportunity … for someone with a passion for technology to develop their skills in a professional, supportive environment, working alongside experienced IT professionals and supporting a dynamic educational community. Key responsibilities: First-line Support Respond to IT support requests from staff and students via our helpdesk system, email, or in person Troubleshoot and resolve issues with hardware, software, and network … connectivity Equipment Setup & Maintenance Install, configure, and test IT equipment, including PCs, laptops, printers, projectors, and interactive whiteboards Assist with regular maintenance tasks to ensure equipment and systems remain reliable and secure User Support & Training Provide guidance to staff and students on the use of school systems and applications Support the induction of new staff with IT systems More ❯

We’re seeking an enthusiastic and motivated IT Solutions Apprentice to join our Digital Team. This role is a fantastic opportunity to gain hands-on experience in IT support, network management, and audio/visual services while working towards a recognised qualification. Role Maintain reliable internet and network connectivity across the Trust Respond to IT helpdesk requests … remotely Install and configure hardware/software on workstations and devices Set up and manage user accounts in Microsoft 365, MIS, and other systems Maintain and contribute to an IT knowledge base for future problem-solving Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment Carry out routine maintenance, replace consumables, and complete minor repairs Keep … assemblies, school events, and performances Film, edit, and produce video content for internal and external use. Liaise with suppliers for AV equipment hire or purchase Provide technical support for IT-related projects across the Trust. Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances) Assist with examination material preparation and submission Skills, qualities and Desirable knowledge More ❯

of new hardware and software Support migration projects including email, data, and system transitions Configure and install operating systems, applications, and updates Participate onsite in customer hardware replacements and IT infrastructure projects Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi) Set up and support client … on approach Able to work independently and as part of a team Flexible and adaptable to changing priorities Strong attention to detail and organisational skills Preferred Qualifications/Skills: IT certifications (CompTIA A+, Network+, Microsoft Certified) Experience with hardware troubleshooting and repair Experience providing IT support to family or friends Training ICT (Information Communications Technician) Level … Apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 Information communications technician qualification Potential to progress through all aspects of the Service Desk or into other areas of the business Apprenticeship Standard Information communications technician (level 3) Training More ❯