5 of 5 Apprenticeship Microsoft 365 Jobs in the East of England

Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely Install and configure hardware/software on workstations and devices Set up and manage user accounts in Microsoft 365, MIS, and other systems Maintain and contribute to an IT knowledge base for future problem-solving Set up, check, and maintain laptops, iPads, printers, projectors, and … Strong communication and interpersonal skills Organised, adaptable, and able to prioritise tasks Able to work independently and as part of a team A calm, helpful, and customer-focused approach Microsoft 365, Microsoft Office, and basic networking Active Directory and Adobe Creative Cloud Hardware assembly, maintenance, or upgrades AV equipment setup and video editing Training The successful More ❯

support consistent service delivery. Help maintain internal knowledge bases, FAQs and support materials used by the support team. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

Strong and confident communication skills are therefore of the utmost importance. Your role involves diagnosing and resolving issues related to hardware, software, and other computer systems, in a predominantly Microsoft Windows-based client base. You’ll set up new computers, printers, and user accounts, and provide ad-hoc user training, based on best-practise and security-focussed methodologies. You … Create new user accounts according to individual needs of the user and client, and according to instruction Assist with migrations (e.g. on-premises to Azure/Entra/Office 365) and other IT projects, when required Offer training to users on system usage and best practices Assist users in managing their user accounts, including password resets and access … . Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 12th September 2025 Start Date Monday, 22nd September 2025 Desired Skills Communication skills Written communication skills Microsoft Windows 10/11 Microsoft Office Technical Support Active Directory (On-Premise) Microsoft 365 Entra ID Intune Cyber Security TCP/IP Networking Qualifications GCSE More ❯

and configuring laptops to customer specifications. Applying Security updates to Windows servers, updating software drivers, and firmware versions. Gaining exposure to a wide range of cloud technologies such as Microsoft 365, Azure , and other SaaS based Applications Utilising tools like N-Able , Powershell, and Intune to trouble shoot issues, deploy updates and automate tasks. Youll work alongside More ❯

values innovation, integrity, and continuous learning all within a collaborative and supportive environment. A Typical Day in the Job: Handling first-line IT support tickets related to hardware, software, Microsoft 365, and cloud platforms. Collaborating with second-line support on complex troubleshooting and issue resolution. Diagnosing and resolving basic network connectivity issues, escalating where needed. Assisting with More ❯