3 of 3 Apprenticeship Windows Jobs in the East of England

timely manner Monitor the support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advise on digital and AI requirements from clients Diagnose ...

working toward a formal qualification. Key Responsibilities: Provide first-line IT support to staff and users, under guidance Assist in setting up and maintaining Windows 11 devices Support basic network tasks (e.g., checking connectivity, cabling, IP configuration) Monitor and maintain Wi-Fi connectivity and escalate issues where necessary Help … Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Creative Initiative Familiarity with Microsoft 365 Windows 11 operating system Motivated Positive attitude Passion for ICT Hardware and software Troubleshooting Basic knowledge of networking Qualifications English GCSE, grade C/ ...

while working toward a formal qualification. Role Provide first-line IT support to staff and users, under guidance Assist in setting up and maintaining Windows 11 devices Support basic network tasks (e.g., checking connectivity, cabling, IP configuration) Monitor and maintain Wi-Fi connectivity and escalate issues where necessary Help … Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Initiative Familiar with Windows 11 Basic networking knowledge General IT security awareness Qualifications English GCSE, grade A*-C/9-4 (Essential) Maths GCSE, grade A*-C/ ...