3 of 3 Apprenticeship 1st Line Support Jobs in England

Apprentice 1st Line Technical Support Consultant, you will learn how to provide high-quality IT support as the first point of contact for users. Role As an Apprentice 1st Line Technical Support Consultant, you will learn … provide high-quality IT support as the first point of contact for users. You will work under the guidance of experienced team members to develop your technical knowledge, troubleshooting skills and confidence in customer service. This apprenticeship will give you hands-on experience across core IT support ...

Safetynet Solutions Ltd is seeking a proactive and customer-focused 1st Line Helpdesk ICT Technician to provide frontline technical support for end users of our Visitor & Contractor Management SaaS applications. Role This role is the first point of contact for customers, responsible for logging, triaging … role offers long-term security and the opportunity to progress into a permanent position. Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday to Friday 9am to 5pm, shifts. Expected Duration 1 Year 4 Months Positions Available 1 Closing Date Thursday, 23rd April ...

will provide 1st and 2nd level Service Desk/Remote Support, basic maintenance and low complexity system builds/installation across the Sota Solutions portfolio of services. You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme … until they are ready to move on. Role Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service ...