3 of 3 Apprenticeship Change Management Jobs in England

seeking a proactive and customer-focused 1st Line Helpdesk ICT Technician to provide frontline technical support for end users of our Visitor & Contractor Management SaaS applications. Role This role is the first point of contact for customers, responsible for logging, triaging, and resolving support requests using HubSpot Helpdesk … deliver high-quality support, ensuring issues are resolved efficiently or escalated appropriately, while maintaining excellent customer & team communication throughout. KEY RESPONSIBILITIES Customer Support & Incident Management Act as the first point of contact for all SaaS-related support queries via phone, email, and HubSpot Helpdesk. Log, categorise, and prioritise tickets ...

GDPR-compliant handling of all personal and financial information Maintain up-to-date and compliant client records across our digital platforms Assist in document management processes, including scanning and digital filing Develop a confident working knowledge of all systems within the practice software suite, ensuring accurate and efficient … anti-money laundering checks and due diligence processes Provide administrative support on internal projects and operational initiatives, including process improvements, system updates, and change management activities Assist with the preparation of weekly practice KPI reporting and data collation Assist the Office Manager with day-to-day upkeep ...

Microsoft Power Automate Copilot Studio and more Ensure ethical and secure use of AI and Automation Effectively communicate with stakeholders Support user adoption and change management Launch and manage new projects Training During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined ...