Hull, North Humberside, North East, United Kingdom
Baltic Apprenticeships
remote access, and a ticketing system. Assist with server and data backups to ensure secure storage and recovery. Configure hardware and software using Microsoft Intune and GoogleWorkspace Use Wireshark to monitor network performance, diagnose IP address conflicts, and detect network flooding. Use Event Viewer to monitor system and application logs for troubleshooting. Utilise Task Manager to More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX. Youll also gain exposure to cloud technologies such as Microsoft 365, GoogleWorkspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and … Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Youll thrive at Ark if youre More ❯
Employment Type: Advanced apprenticeships, Work From Home
network administration may be required, such as setting policies and group permissions Performing server backups where required Administration of cloud services such as Microsoft 365 and GoogleWorkspace Assisting with structured cabling and network infrastructure installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with audio visual equipment Training Alongside this role, you will More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Baltic Apprenticeships
and fix problems with computers, networks, and phones. Support internet and network connections, both wired and wireless. Gain experience with cloud services (like Microsoft 365 and GoogleWorkspace). Help with data backups and recovery to keep information safe. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. More ❯