6 of 6 Apprenticeship ICT Support Jobs in England

Apprentice ICT Support technician, enjoys working for a small IT team. To provide technical support, maintain IT systems and networks, and help with assisting users with hardware and software problems. Good basic knowledge of Windows/MAC, MSOffice and basic networking. Role Your duties will include: Answering 1st line support calls by telephone, you must be … skills IT skills Customer care skills Problem solving skills Initiative Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer MICROCORE LTD A local IT support company, with an established customer base, supporting local businesses. Computer repair workshop facilities, IT recycling, Computer sales and Installation. More ❯

This is a fantastic opportunity for an enthusiastic and motivated individual to join a small, friendly business providing ICT support to businesses. The role will be varied and includes dealing with customers and carrying out a variety of IT installation, maintenance and repair tasks. Role Dealing with customers over the phone in a professional manner Providing end user … support Building and installing hardware and software Installing and maintaining servers System management High level internet security Voice over IP Telephony Networking and multi-site technology Back up and data security. Training Face to Face in person College attendance once every other week For the right candidate future prospects are excellent. AF-IT Ltd are looking to train and … grade A*-C or 9-4 (Essential) Maths GCSE, grade A*-C or 9-4 (Essential) About the Employer AF-IT LTD Formed in 2003, AF-IT Limited now support customers across the UK and beyond. Supporting satellite and regional offices, home workers and unattended systems, takes us to the USA, The middle and far east, to South America More ❯

Vaughan Data Systems has a long-standing reputation for recruiting, training and retaining apprentices. We are looking for a keen ICT Level 3 apprentice to assist us in providing our customers with an exceptional level of IT Support. The role will involve a variety of tasks that will give you a broad insight into the daily challenges of IT. … day basis, you will assist our experienced IT Engineers by: Providing 1st fix IT diagnosis over the telephone for hardware, software, network, antivirus and operating system issues Providing remote support to clients for Microsoft platforms Fixing, preparing and replacing hardware for clients Supporting with installing and configuring computer systems Troubleshooting system and network problems, as well as diagnosing and More ❯

solutions within the company help desk system Ensure clear, professional communication between the team and customer Create and maintain self-help documents Acting as first response to all incoming support tickets Make sure that Client Documentation is well maintained Onsite visits to our clients’ offices to help them with IT Continue education by attending training sessions and reading technical More ❯

for a hardworking and enthusiastic Information Communications Technician apprentice to join their team. The successful individual will be fully supported within the workplace and will work towards completing the ICT L3 Standard. Role Diagnose, repair, install and maintain computer and other IT related equipment and services Answering and directing phone calls Organising and scheduling appointments Assist in the preparation … of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training takes place in Newcastle City Centre On the job training Level … working Qualifications Maths & English GCSE, grade 4 or above (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack More ❯

for a hardworking and enthusiastic Information Communications Technician apprentice to join their team. The successful individual will be fully supported within the workplace and will work towards completing the ICT Level 3 Standard. Role Diagnose, repair, install and maintain computer and other IT related equipment and services Answering and directing phone calls Organising and scheduling appointments Assist in the … preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training takes place in Newcastle City Centre On the job training … working Qualifications Maths & English GCSE, grade 4 or above (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack More ❯