2 of 2 Apprenticeship ICT Support Jobs in England

enjoy fixing technical problems and learning about new technology? We're looking for an ambitious ICT Support Technician Apprentice to join our busy Service Desk team in Birkenhead. Role Respond to incoming IT support requests via phone, email and remote support tools. Log, prioritise and update … support tickets using the company's helpdesk system. Troubleshoot hardware, software and connectivity issues. Configure and deploy laptops, desktops and mobile devices. Support Microsoft Windows operating systems and Microsoft 365 applications. Assist with password resets, user account administration and access permissions. Escalate complex technical issues to senior engineers ...

Lewes based client, an international designer & manufacturer of information systems, is looking for their next ICT apprentice. Having successfully developed their former ICT apprentice, this opportunity presents a true and vibrant career pathway into the technology sector. Role Our client has enjoyed a significant increase in sales over … Tasks & Duties • To be the 1st point of contact for user requests and incidents • Set up of new PCs, Printers and other devices • Software Support for Office 365, Windows and other systems • Hardware support for IT devices such as: PCs, Laptops, Printers, Switches etc • Working with other ...