5 of 5 Apprenticeship IT Engineer Jobs in England

As an Apprentice IT Engineer at Arden IT, you will work with experienced professionals to support a variety of business clients. You will learn how to provide remote and on-site IT support, set up and manage Microsoft 365 services, and help protect networks through cyber security measures. Role This is a hands-on role where … you will be part of the Arden IT helpdesk team and also assist with on-site IT projects. You will gain experience across all areas of IT support, working on first-line tasks such as logging and resolving client issues, while also developing the skills needed for more advanced work under the guidance of senior engineers. The … role will involve working directly with business clients to provide reliable and professional IT support. You will learn how to troubleshoot hardware and software problems, set up and maintain Microsoft 365, support networks, and assist with larger projects including system upgrades and installations. As an apprentice you will be supported throughout, gradually taking on more responsibility as your skills More ❯

You will be responsible for the day to day running and management of the IT helpdesk, the provision and maintain managed services and you will create and resolve IT support tickets for customers. Role Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve IT support tickets for customers Resolve 2nd and 3rd line IT support requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide IT support out of hours for project work Working with teams to streamline processes for the … Days and shifts to be confirmed. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Monday, 13th October 2025 Start Date Monday, 20th October 2025 Desired Skills IT skills Problem solving skills Driving licence & own vehicle Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About More ❯

To act as the first point of contact on IT Support for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company service level agreements. To be a proactive member of the Service Desk Team. Role To provide a professional & personal first point … of contact to customers for their IT support queries Provide 1st line IT support through numerous channels of communication including email, telephone, internal requests and automated alerts Troubleshooting issues and logging them into the company ticket system To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask Ensure the in … for use, such as building/configuring customer PCs, servers or printers Installing Software and building computers for customers Take on ad hoc project work as directed by the IT Helpdesk Manager Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to More ❯

We are keen to find an individual eager to learn and develop their skills rather than someone with a full range of existing skill sets. For the right candidate we are keen to help you achieve Microsoft Certification as well More ❯

will have a positive attitude, attention to detail and the ability to work under varying levels of workload as the service desk can be unpredictable. Role Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping to ensure that both individual and team … where necessary Contact suppliers where necessary to escalate issues and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all IT support customers are fully monitored at all times. Arrange and take ownership of customer projects where appropriate Maintain a good understanding at all times of SolCo’s product set … Monday - Friday, 8.30am - 5.30pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Thursday, 30th October 2025 Start Date Monday, 3rd November 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Team working Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) IT GCSE, grade 4 (Desired) About More ❯