The ITSupport Apprentice will join the ITsupport team and play a key role in providing technical support and solutions across Frontier’s offices in the UK and Europe. This is an exciting opportunity to gain hands-on experience across the full IT solutions lifecycle, from hardware and software setup to troubleshooting and stakeholder engagement. Role The apprentice will develop technical expertise in IT infrastructure, software, and systems while working towards a Level 3 ITSupportTechnician Apprenticeship. You will gain this experience working with a variety of … days a week ‘on the job’ learning, whilst attending classroom training one day a week. You will learn whilst working, receiving information and support from colleagues and your manager. The classroom training will complement the tasks you’ll carry out and will include: technical knowledge, ITsupportMore ❯
Horsforth School is seeking to appoint an ITSupportTechnician Apprentice on an approved apprenticeship at Level 3 (A Level) with the opportunity for a permanent role following the apprenticeship. Role Provide first-line service desk support by responding to technical queries and resolving basic IT issues for staff and students Log and monitor IT faults through the school’s service management system, ensuring they are resolved promptly and efficiently Install, configure, and update software and hardware across the school’s IT infrastructure under guidance Assist in the setup and maintenance of IT equipment, including computers, laptops, printers, and mobile devices Support the administration and management of e-learning platforms and educational software used by students and staff Conduct basic repairs and troubleshooting on IT hardware and devices, escalating complex issues when necessary Ensure IT equipment and systems are More ❯
that both hardware and software components function efficiently. Their expertise is essential for minimising downtime, enhancing productivity, and maintaining the overall health of customers' IT infrastructure. Role Key responsibilities: To provide a professional service to all customers. To ensure all incidents are being actioned relevant to the priority assigned … the patch management system. Problem-solving - to be able to break a problem down and reach a fix. To allocate incidents to 2nd line Support where appropriate and monitor progress. To assist the IT team with day-to-day tasks as and when required. Configure computers based on … to achieve a high percentage of first-time fixes. Present a positive image and thereby help users and management to have confidence in the IT service. To identify repeat incidents and recommend the appropriate actions to management, such as training, improvements in education, communication etc. To be aware of More ❯
10 FERRIS AVENUE, COLD NORTON, CHELMSFORD, England
B I S SOLUTIONS LTD
We are seeking an ICT support/field technician to join our established and growing team covering a wide range of ICT duties as a specialist Education and SMB managed service provider. The role involves providing support and consultancy by telephone, remote support and on-site … on a day-to-day basis (covering sites across the south of Essex). Role Provide on-site technical support to clients, including hardware, software, and network troubleshooting and maintenance Install, configure, and upgrade computer hardware, software, and peripherals Perform routine maintenance and upgrades to ensure the reliability and … functionality of clients' IT systems Set up and configure network devices, including routers, switches, and firewalls Troubleshoot and resolve issues related to email, Internet connectivity, and other network-related problems Work with clients to identify their technology needs and recommend appropriate solutions Document and maintain accurate records of work More ❯
An exciting opportunity to join a well-established IT Managed Services Provider based in Maldon. We’re looking for a motivated and versatile individual to join our friendly, collaborative team. This is a varied and hands-on role that combines ITsupport, installation, and administration — ideal for … a close-knit team Training We are looking for someone to become a permanent, valued member of the Horizone team Apprenticeship Standard Information communications technician (level 3) Training Provider GINGER NUT MEDIA LIMITED Working Week Monday to Friday 9am to 5.30pm Expected Duration 1 Year 6 Months Positions Available … Closing Date Friday, 6th June 2025 Start Date Sunday, 6th July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Initiative Non judgemental Patience Qualifications English GCSE, grade More ❯