21 of 21 Apprenticeship IT Technician Jobs in England

You will be responsible for proving excellent IT support and customer service, to both internal and external users. You will work with the Regional IT Manager and Senior IT Technician to support the IT systems, applications and associated software at the school. Role Provide high-quality technical support and advice to the school. Prepare devices … for use, including desktops, laptops, Chromebooks books and iPads. Help maintain and support the IT hardware estate, including educational technology (i.e. classroom desktops, laptops and AV), as well as non-educational technology (i.e. CCTV, VOIP phones, access control). Document fixes/workarounds to common problems so that this knowledge can be shared across the wider IT support … network. To play an active role in incident investigation, including the retrieval and secure sharing of footage from the CCTV system. Under the direction of the Senior IT Technician, testing and installation new software. To ensure new starters have proximity ID Badges issued and enrolled on systems (i.e. access control). Undertake IT induction with new starters More ❯

follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard. Role To be a member of the IT support team at Lawrence Sheriff School supporting in the delivery of the curriculum and maintenance of health and safety … standards working under the guidance of the Director of IT Services Provide technical support for hardware, software/application, and network issues by diagnosing problems and implementing effective solutions to ensure minimal downtime and optimal performance Help manage the daily operations of the school network, clients, peripherals and software Support the installation and configuration of software and updates Manage … efficient and timely responses to requests made to the IT Helpdesk – providing a basic first line technical support Help monitor and maintain network and server performance Escalate complex issues to senior IT staff Participate in IT projects and training sessions Proactively monitor and maintain the school’s IT resources for safe and effective use by staff More ❯

today with a level 3 ICT apprenticeship with springcare and Kaplan. You will be gaining valuable workplace experience whilst working towards the qualification. Role Work with and support the IT Technician to: Provide technical support, including troubleshooting hardware and software issues Assist with onboarding new employees by setting up and configuring their workstations, phones, etc. Manage and maintain … the company’s IT infrastructure, including servers, networking equipment, electric car charging points, and cloud services Oversee system upgrades, updates, and patches to ensure optimal performance and security Implement and enforce IT security policies, procedures, protocols, and best practices Monitor and respond to security threats and incidents. Inform via email or the intranet about new breaches and techniques … used by hackers to reduce the risk of compromising the company’s network and data security Create and maintain IT documentation, including user guides, system manuals, and network diagrams. Provide training to employees on IT-related topics and best practices Training Information Communications Technician Level 3 Apprenticeship: The ICT apprenticeship will enable you to provide quality support More ❯

Gigacycle Limited are offering the chance for a candidate to take part in an IT Production Technician Apprenticeship. Working with a company with numerous awards and accolades, you will be part of a hungry and dynamic team that goes beyond the standard WEEE legislation to provide superior service, not knowing anything but success! Role Join our team as … a motivated IT Production Technician Apprentice. Working in the role gives excellent career opportunities to progress rapidly. This role will be working within our data erasure facility specialising in the processing of laptops, desktops, servers and more. This will include data sanitisation or destruction of data-bearing items, testing, and grading such items to produce an accurate report … of the functionality and condition of each item within the production environment. Your duties and responsibilities in this role will consist of: Auditing IT hardware into our system Erasing data using our specialist software and processes Testing and grading equipment on our system General IT hardware roles as fit to the business General warehouse duties Training The role More ❯

You will be responsible for the IT and technical support for the company and potential clients. Role Deliver remote and occasional onsite IT support to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer … to understand and explain technical issues clearly Maintain SLA compliance and ensure high levels of customer satisfaction Contribute to documentation and internal knowledge sharing Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in … required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities. Additional off the job training will also be required as part of the apprenticeship. After the apprenticeship, there may be an opportunity for you to advance More ❯

An IT Support Technician Apprentice (Level 3) is required. You will be based in Plymouth, working for a local established IT Support company. Duties include: Providing 1st Line technical assistance to a range of businesses of different sizes and industries, building and repairing hardware, and answering calls and email tickets received. Role Building and repairing hardware such … Providing 1st Line technical assistance to a range of businesses of different sizes, across different industries Answering phone calls and email tickets to provide technical support Training Information Communications Technician Level 3 Standard, CompTIA A+ 1101 & 1102, CompTIA Cloud Essentials+, ITIL v4 Foundation Based in Plymouth office - PSP, Davy Road, PL6 8BX/Primarily remote training Two days a … month for vendor training and half a day monthly portfolio training Functional Skills in English and maths if required Higher Apprenticeships: L4 Network Engineer Apprenticeship, Level 4 Cyber Security Technician Apprenticeship Standard Higher Education: Level 4 HTQ qualifications, University Job roles progression within Acronyms: Service Desk - 1st Line Engineer Apprenticeship Standard Information communications technician (level 3) Training Provider More ❯

The role will provide front line IT support to all internal colleagues within the organisation, you will assist on the helpdesk as one of the first points of contact for all IT and System related issues. General day-to-day responsibility will help to ensure the smooth running of IT and System functions. Role First line desktop … support to internal colleagues PC & Laptop software build, configuration & repair IT Peripheral support, setup & configuration. Software loading & configuration Application support: Microsoft Office, CRM & Finance systems Support of LAN & WiFi networks Support of fixed line & mobile telephony Procurement of IT equipment Escalation of issues & communications with third party service providers Support of internal IT & System projects Enforcement of … IT policies & Information Security practices Training Information Communication Technician Level 3 Apprenticeship Standard: Qualification together with on site training by the employer. For those starting at Advanced (Level 3), the expected duration would be eighteen months plus 4 months End point assessment stage) There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately More ❯

The IT Support Department at the Big Education Trust is a busy and lively department supporting every aspect of the Trust’s schools use of technology to enhance education. Role To provide first line support to students and staff for hardware, software, audio visual, photocopiers and online services. To assist students and staff with technical issues with devices and … Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. ICT (Information Communications Technician) level 3 apprenticeship standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a … level 3 IT qualification Over 90% of our Apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship programme. Just IT have already helped over 1000 people start their tech and digital careers with an Apprenticeship. Apprenticeship Standard Information communications technician (level More ❯

An exciting opportunity to join a long-established IT & Telecoms business located near Bolton town centre. The position will enable career development and experience of real-world technical solution designs and deployment through to supporting and maintaining customers UK wide. Role Cyber Security CRM Systems Setting up new equipment Maintenance of equipment Fault finding and testing Remote service calls … diagnosing Inspection of equipment Firmware & software installation on devices Visiting customer sites alongside senior engineer to help with installations and repairs Training IT Solutions Apprenticeship Various industry manufacturers training and certification Progression to full time employment Further opportunities to learn about new software and IT based solutions Apprenticeship Standard IT solutions technician (level 3) Training Provider … minutes for lunch) Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Sunday, 10th August 2025 Start Date Monday, 18th August 2025 Desired Skills Communication skills IT skills Attention to detail Problem solving skills Logical Team working Creative Non judgemental Qualifications English GCSE, grade 9-4 (Essential) I.T GCSE, grade 9-4 (Essential) Maths GCSE, grade More ❯

re looking for a motivated and enthusiastic apprentice to join our technical team. This is a hands-on role that combines real-world experience with a recognised, government-backed IT apprenticeship scheme. You’ll gain practical experience in IT and VoIP systems while working closely with our team of engineers. Role Provide first-line telephone and email support … to clients Assist in the setup, configuration, and maintenance of IT and VoIP systems Maintain detailed and accurate technical records and documentation Support behind-the-scenes technical work and routine maintenance Participate in system monitoring and respond to issues as they arise Collaborate with the team to deliver excellent service to our clients Contribute to internal projects, including the … Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA apprentices secure permanent employment after completing: This is 20% higher than the national average Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Monday to Friday, 9am- 5:30pm with a 30 minute lunch break. Expected Duration 1 Year 5 Months Positions Available More ❯

Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be comfortable communicating with individuals, groups, and management. Many of our clients are not completely comfortable with … activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will take place at Protocol B3 2NH 1-day per month Training on-site at … employer Progression route to a team leader. Apprenticeship Standard Digital support technician (level 3) Training Provider TRANSWORLD PUBLICATIONS SERVICES LIMITED Working Week Monday - Friday - shifts (flexible). Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 29th August 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation More ❯

You will be responsible for Installing and maintaining the school’s IT estate covering both hardware and software and providing first line support to staff, students and parents via face-to-face, telephone and email communication. Role Installing and maintaining the school’s IT estate covering both hardware and software Providing first line support to staff, students and … with ICT equipment and systems; implementing repairs if necessary and updating relevant ticketing systems Ensuring that all documentation is updated in line with department processes Ensuring that the Trusts IT hardware and software inventory is accurately maintained Using industry standard imaging/deployment tools Supporting out of hours events on a rota basis Visiting other schools in the Trust … to provide support as required Performing any other duties and tasks which may be assigned by the Senior Technician Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part More ❯

We are looking for a charismatic individual to join the team who will learn an elevated level of IT knowledge from our experienced team. This will involve handling tickets, liaising with clients and vendors, keeping ticket queues up to date and manageable. Role The role will be predominantly office based, working with the team, however, there will also be … management AzureAD and Active Directory Disk encryption Backup management Manage hardware and upgrades Site visits Customer service Training You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Potential full time position for the right candidate after completion of the … apprenticeship Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Monday to Friday 9am to 6pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Monday, 25th August 2025 Start Date Saturday, 30th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills More ❯

A fantastic opportunity to join our growing IT team. The role will involve providing support and assistance to our students and staff. Role Raise, respond, and complete allocated IT tickets raised within the Service Management system, which can include: Providing one-to-one assistance to both students and staff in the use of computer hardware and software, both … provided by GBS and the students, including submission of work. Providing technical support in moving and setting up Audio Visual and IT equipment as required. Set up and configuration of PC/laptop equipment with required operating systems, installing software and drivers where necessary. Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to … and guidance to users on how to operate new software and computer equipment. Providing general administration support such as printing, filing, processing and collating information as required by the IT department. Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required. Training Information communications technician (Level More ❯

They now have an opportunity for you to become a hands-on member of their global IT service desk, delivering high quality customer focused IT support during EMEA hours. Role Provide day-to-day on-site support at our Stapeley office and other remote UK locations. Deliver remote support to users across multiple countries in Europe, Africa, Russia … virtual and physical infrastructure including VPN, remote access services and storage management. Assist with support and maintenance of Microsoft Azure, Microsoft 365, Dynamics 365 and Intune. Support delivery of IT projects including office launches, infrastructure refreshes, and digital workplace initiatives. Act as one of the primary IT points of contact for colleagues on-site, ensuring consistent communication and … Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Monday to Friday, shifts to cover 8am - 5:30pm (e.g. 8am - 4pm or 9:30am - 5:30pm) Expected Duration 1 Year More ❯

to use Microsoft Azure, AWS and Google Cloud 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Monday - Friday, 8.30am - 5.30pm with 1 hour lunch break. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Wednesday … 30th July 2025 Start Date Wednesday, 6th August 2025 Desired Skills Communication skills IT skills Problem solving skills Analytical skills Team working Qualifications any subject --- x3 GCSE or equivalent, grade 4+ (A-C) (Essential) Maths GCSE or equivalent, grade 3+ (D or above) (Essential) English AS Level or equivalent, grade 3+ (D or above) (Essential) About the Employer IT Answers UK Ltd IT Answers provides managed IT services, cloud solutions, and cybersecurity to help businesses boost efficiency, security, and digital transformation. More ❯

To assist in providing front-end IT support to all colleagues across the Southwater Event Group properties and provide support in setting up IT requirements for TIC client events, ensuring the highest level of customer service is provided at all times. Role To monitor the IT helpdesk on a daily basis, ensuring all tickets raised are prioritised … in a timely manner. Respond to and resolve first line issues relating to hardware, software and user access. To undertake daily, weekly and monthly maintenance checks on all Group IT equipment including PCs, printers, copiers and desk phones. To be the first response to any Wi-Fi requests. Gain knowledge of in-house applications, providing support and escalating issues … when necessary Assist with the installation, configuration and relocation of computers, monitors and peripherals. Work with third-party IT providers and software vendors to coordinate issue resolution. Contribute to the creation and maintenance of clear, up-to-date support guides and technical documentation. To work alongside the Group Technology Manager in the administration of the digital display platform at More ❯

team and on an individual basis to deliver technical service within the Service Level Agreements Quick and accurate advanced keyboard skills required for computer related tasks Safe transportation of IT equipment making use of trolleys and Trust vehicles as required Ensure all installations & removals are documented in the agreed manor Participates in the auditing of hardware and software ensuring … fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Level 3 Information Communications Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 During this apprenticeship, you will follow … workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician. Apprenticeship Standard Information communications technician (level 3) Training Provider TECHNICAL PROFESSIONALS LIMITED Working Week Monday to Friday Shifts will include: 8am - 4pm and 9am - 5pm. Exact shifts TBC. Expected Duration 1 Year 5 Months More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role … by being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general IT support, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing system. … software and any other ICT equipment, ensuring they are safe before use. Repair and maintain ICT equipment to maximise efficiency. Support the delivery of TDM programmes through administering various IT support needs in the delivery team such as administration and invigilation of the exams via Pearson Vue or virtual testing systems. Support for the overall networking and connectivity in More ❯

You will be part of our IT support function providing 1st line support for internal staff. Were possible, you will apply troubleshooting methodology and tolls to resolve the incident. For more complex incidents, you will work with senior colleagues to provide the same service level until the incident is resolved. Role Daily roles and responsibilities but not limited to … within the Organisation Practice guided continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development Helping with IT administration tasks Training Ongoing Training and Development Apprenticeship Standard Information communications technician (level 3) Training Provider LIFETIME TRAINING GROUP LIMITED Working Week Monday to Friday … Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Thursday, 7th August 2025 Start Date Thursday, 14th August 2025 Desired Skills Communication skills IT skills Attention to detail Team working Qualifications English GCSE, grade C/4 (Essential) Maths GCSE, grade C/4 (Essential) IT or Digital Related GCSE, grade C/4 (Desired) About More ❯

You will be part of our IT support function providing 1st line support for internal staff. Were possible, you will apply troubleshooting methodology and tolls to resolve the incident. For more complex incidents, you will work with senior colleagues to provide the same service level until the incident is resolved. Role Daily roles and responsibilities but not limited too … within the Organisation. - Practice guided continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development - Helping with IT administration tasks Training Maths and English Functional Skills. Information communication technology Apprenticeship Level 3. Ongoing Training and Development Apprenticeship Standard Information communications technician (level 3) Training Provider LIFETIME More ❯