12 of 12 Apprenticeship IT Technician Jobs in England

This role is ideal for someone to develop a broad set of skills in IT support including systems management, customer service, hardware/software troubleshooting and network administration within an education environment. Role The IT Technician Apprentice will join the school’s IT team and work … under the guidance of experienced IT staff and the IT Manager to provide support for students, teachers and administrative teams with day-to-day technical needs. Key Responsibilities: Identify and report IT issues in a timely manner to the IT team to resolve Provide ...

Bedford Modern School is seeking a motivated IT Support Technician (Apprentice) to join our IT team. This is an excellent opportunity to gain practical, hands-on experience while completing an Information Communication Technician Apprenticeship. Role In this role, you will provide first-line technical support … staff and students, assisting with hardware, software, and network issues, as well as helping to install and maintain IT equipment. You will also support the secure and efficient operation of the school’s IT systems, maintain accurate records, and develop your technical knowledge within a supportive environment. ...

looking for someone to join our 1st line remote support team supporting our clients’ IT Systems remotely over the internet, communicating using email, telephone and live chat facilities. Role You will be responsible for: First line support Imaging and maintenance of PCs Setup, update and fault diagnosis of customer … IT systems General network support and troubleshooting Call handling: Answering customer queries directly on the phone where required and maintaining accurate records Maintaining client databases with up-to-date solutions and keeping a clear record of all activities involved in the call tracking software. This is an auditable activity ...

escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be comfortable communicating with individuals, groups, and management. Many of our clients … recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will take place at Protocol ...

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. Role Provide … first-line IT support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account ...

work and learn, as an integral member of a small team, in order to deliver a high standard of IT support across all areas of the Inn. To gain the Information Communications Technician (Level 3) qualification. Role Provide first line IT support using the help desk portal … resolving by email, telephone, Teams, and in person. Assisting with first line support for all aspects of the Inn’s IT network, including day to day troubleshooting of hardware and software problems throughout the Inn using helpdesk software, and/or responding to support requests via email and telephone ...

school leavers looking to enter into an apprenticeship as an opening to an exciting career in IT. You will gain experience in supporting an IT team in delivering, maintaining, and supporting technology. Role Providing high-quality, first and second line technical support for the IT service desk; recording … fault finding and rectifying, general maintenance Stock control of consumables and hardware ordering, distribution and paperwork Assistance with the movement and setting up of IT and other AV equipment, e.g. projectors and screens for presentations Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud ...

will assist the IT Helpdesk Supervisor in providing 1st- and 2nd-line helpdesk support and in the installation, maintenance, and administration of computer equipment and associated software, telecoms, and audiovisual systems. Role Ensuring that the IT Services service level agreement (SLA) is adhered to at all times Assist … with providing 1st- and 2nd-line helpdesk support on a daily basis Responsible for ensuring that all IT helpdesk requests are logged using helpdesk software Assist with the production of user documentation Responsible for escalating support requests to an appropriate team member as and when required Contribute ...

this role, you’ll play an important part in our UK IT team, supporting a wide variety of users, applications and IT systems. You will provide an on-site IT support across our UK offices, help to resolve incidents received from our service desk partner, and carry … operational tasks. Role What you’ll be doing: Learn how to support IT equipment, applications, and systems used across our offices Provide both on-site and remote support, helping resolve incidents alongside our service desk partner and other IT teams Carry out operational tasks, such as computer imaging ...

support roles play a vital part in the efficient day-to-day running of business operations. Role As a Trainee Service Desk Support Technician, you’ll provide first-line IT support to colleagues and be the first point of contact when they need help with technology. … learn how to identify and fix common IT issues, keep accurate records, and work with other teams to resolve more complex problems. Your role will help ensure colleagues can get back to work quickly and have a positive experience. Training To gain the skills and experience to start your ...

IT department is one of Southco’s most dynamic functions, deploying and supporting technology solutions. Our mission is to build and support a best-in-class infrastructure and Business Support Centre of Excellence through the evaluation, selection, and implementation of innovative technologies, systems, and services. Role This … deliver projects, such as system upgrades and security updates. Typical Duties will include, but are not limited to: Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels ...

employer, is partnering with Kingfisher Windows, a company that specialises in designing, manufacturing, and installing high-performance windows and doors, to employ an Apprentice IT Support Technician. Role The aim of this role, once you are qualified is to be the go-to person for maintaining, optimising and supporting … Kingfisher Windows' IT systems across the business. From troubleshooting hardware and software issues to working with industry-specific applications, you'll play a key role in keeping operations efficient, secure and compliant. Over the period of your apprenticeship, you will start to learn how to undertake the following tasks ...