3 of 3 Apprenticeship Information Security Jobs in England

of professional service delivery standards. Under supervision, the apprentice will help resolve incidents, assist with service requests, and escalate issues when required, while gaining experience in IT service management, information security (ISO 27001), and quality management (ISO 9001). Duties and key responsibilities: Incident and Request Management: Act as the first point of contact for staff requiring IT … to all users Keep staff informed of the progress of their requests Learn to explain technical issues in simple, clear terms for nontechnical users ISO 27001 Responsibilities: Follow company information security policies and procedures Handle data and information responsibly, maintaining confidentiality and security Report any suspected security risks or incidents to the appropriate team member … were available and the candidate wanted this progression We also have a development team, etc so there are routes, if available, other than IT within the business Apprenticeship Standard Information communications technician (level 3) Training Provider FIREBRAND TRAINING LIMITED Working Week Monday - Friday, 08:30 - 17:00 Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Sunday More ❯

manage the relevant diversity and equality policy and practice relevant to the role To apply the relevant management systems, procedures and policies relating to risk management, health and safety, information security and business continuity Any other reasonable duties as may be assigned from time to time Training This Professional Degree Apprenticeship is designed to produce future Digital and More ❯

software for clients. Answer and log incoming calls to the Service Desk, escalating where required. Troubleshoot hardware, software, and networking issues (Microsoft, Dell, SonicWall, switches). Use monitoring and security tools such as SentinelOne and ConnectWise. Support with virtualised systems and backups using Datto. Create and amend PowerShell and batch scripts. Maintain accurate client records and documentation. Ensure compliance … with information security policies and procedures. Balance work and study time to fulfil apprenticeship requirements. Desired Qualities, Skills and Knowledge A genuine interest in IT and commitment to building a career in the field. Strong problem-solving and active listening skills. The ability to learn quickly and follow structured processes. Basic knowledge of Windows PCs and Microsoft Office More ❯