1 to 25 of 35 Apprenticeship Microsoft 365 Jobs in England

This is an exciting opportunity to start a career in IT with one of Lancashire's leading Microsoft-focused Managed Service Providers. As an Apprentice IT Support Technician, you will work across a wide range of technologies including Microsoft 365, Azure, Windows, networking, cybersecurity and cloud … telephone, email and remote support tools. Log, update and manage support tickets within the service desk system. Diagnose and resolve straightforward hardware, software and Microsoft 365 issues. Escalate more complex issues to senior engineers, providing clear and accurate information. Assist with the deployment of new devices, software ...

support the growing team at Touch Telecom. Gain hands-on experience while working towards a recognised IT apprenticeship and developing skills in IT support, Microsoft 365, networking, cloud services, cybersecurity, and infrastructure management. Role Key Responsibilities: Provide first-line IT support to clients via telephone, email, remote … system changes Escalate complex technical issues to senior engineers when required Participate in customer projects including system upgrades, migrations and new installations Assist with Microsoft 365 administration including: User account creation and management Exchange Online mailbox administration Microsoft Teams support SharePoint and OneDrive management Licensing ...

join a small IT team, working directly with the IT Manager. Gain hands-on experience providing 1st and 2nd line support, user onboarding, Microsoft 365, Active Directory, networking and IT projects. Ideal for someone with a passion for technology and a desire to build a career … equipment inventories and assist with asset management. Work closely with the IT Manager to support IT projects and system improvements. Support the administration of Microsoft 365, Active Directory, and other business systems. Follow IT security procedures and contribute to maintaining a secure IT environment. Skills and Personal ...

Looking for challenges and solutions Promotes Customer Service ‘Can do’ attitude Sense of humour Technical Skills - An awareness of: IT Hardware Windows Operating systems Microsoft 365 Training Level 3 Information Communications Technician Apprenticeship Standard You will receive full training and support from the Just IT Apprenticeship team … Communication skills IT skills Attention to detail Customer care skills Problem solving skills Team working Initiative Can-do attitude IT Hardware Windows Operating Systems Microsoft 365 Qualifications English GCSE, grade Grade C/4 + (Essential) Maths GCSE, grade Grade C/4 + (Essential) About ...

modern ways of working. The role combines digital support, user enablement, AI adoption and continuous improvement activities. The apprentice will gain practical experience supporting Microsoft 365, Microsoft Copilot, collaboration platforms, knowledge management solutions and workplace productivity tools whilst completing the AI Support & Productivity Technician Level … adoption and support BSI's digital transformation objectives. Key Responsibilities & Accountabilities Digital Technology Support Provide first-line support and guidance for Digital technologies including Microsoft 365, Teams, SharePoint and associated productivity tools. Assist colleagues in resolving issues relating to workplace technology and digital collaboration. Support the configuration ...

modern ways of working. The role combines digital support, user enablement, AI adoption and continuous improvement activities. The apprentice will gain practical experience supporting Microsoft 365, Microsoft Copilot, collaboration platforms, knowledge management solutions and workplace productivity tools whilst completing the AI Support & Productivity Technician Level … adoption and support BSI's digital transformation objectives. Key Responsibilities & Accountabilities Digital Technology Support Provide first-line support and guidance for Digital technologies including Microsoft 365, Teams, SharePoint and associated productivity tools. Assist colleagues in resolving issues relating to workplace technology and digital collaboration. Support the configuration ...

Kick-start your IT career with Speller Metcalfe as a Trainee IT Support Apprentice. You’ll support colleagues with everyday tech, Microsoft 365, laptops and devices while gaining real hands-on experience in a friendly, forward-thinking construction business. Role Respond to IT requests by phone, email … resolve first-line incidents, escalating more complex issues when needed. Set up laptops, monitors and mobile phones. Support Intune enrolment, Autopilot builds, Microsoft 365, Windows, printers, Wi-Fi, VPNs and user accounts. Maintain asset records and support starter and leaver processes. Contribute to IT projects and follow ...

Start your IT career with a friendly, growing Braintree-based technology company. Gain hands-on experience in customer service, workshop repairs, hardware, software, Microsoft 365, cloud services and cybersecurity, with structured training and clear opportunities to progress. Role Answer incoming telephone calls, take accurate messages and direct … Computer Services. The apprentice will also be supported in developing a specialist career path based on their strengths and interests, such as hardware, Microsoft 365, networking or cybersecurity. Apprenticeship Standard Information communications technician (level 3) Training Provider COLCHESTER INSTITUTE Working Week Monday to Friday 9.00am - 5.00pm with ...

assess appropriate next steps Prioritise, schedule and escalate incidents as and when required Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

pupils Assist with the set-up of AV equipment for lectures and presentations Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

customer service and technical assistance by troubleshooting and resolving IT issues. Role Provide end-to-end support for Windows and Mac Desktops and the Microsoft 365 suite (One Drive, Outlook, Teams, Word, Excel and SharePoint) Manage user accounts, permissions, and groups via Active Directory and Azure … Entra ID) Tackle hardware problems (laptops and PC's), basic networking issues (Wi-Fi, VPN, DHCP/DNS), Microsoft 365 (Email, One drive, SharePoint and Microsoft Teams) Assist with password resets, MFA enrolment, and ensuring workstations remain compliant and patched Training Information Communications Technician Level 3. ...

preparing equipment, creating basic system access requests and supporting the onboarding process Assist users with common issues relating to desktops, laptops, printers, scanners, phones, Microsoft 365 and firm-approved applications Provide basic support for Microsoft 365 applications including Outlook, Word and Teams Assist with ...

password resets and access request processing, following approved procedures. Support routine checks for security, operating system updates, and device compliance. Support the administration of Microsoft 365 and other business applications under supervision. Assist with SIP phone, mobile phone, and communication system support. Help with IT procurement administration … security procedures, and data protection requirements. Relevant Experience Demonstrable interest in IT and technology, whether through education, personal projects, or work experience. Experience using Microsoft Windows and common business applications. Any exposure to troubleshooting IT equipment, software, or mobile devices would be advantageous but is not essential. Dimensions Supporting ...

building and preparing computers, installing approved software, handling equipment, and creating, changing or removing user accounts. You will progress into first-line support, Microsoft 365 administration, troubleshooting, customer communication, monitoring and on-site work. Role Build, configure and quality-check laptops and desktop computers using documented … Swindon-based managed IT services business supporting commercial organisations, schools and multi-site customers. Our work covers managed IT support, Microsoft 365, cloud services, cybersecurity, networking, servers, backup, telephony and onsite support. The Helpdesk works closely with our Field, Project and Senior Engineering teams, giving an apprentice ...

improvement initiatives Work closely with our internal IT team, external managed service provider, and other technology suppliers Assist with business application support and administration Microsoft 365 administration Microsoft Intune administration User provisioning Device compliance activities Security housekeeping The apprentice will be supported with the above activities ...

career. Gain hands-on experience providing first-line support, troubleshooting hardware/software, assisting with installations and maintaining IT/AV systems. Develop networking, Microsoft, Teams Rooms and customer service skills on a level 3 apprenticeship. Role Key Responsibilities: IT Support: Provide first-line technical support to customers … Support: A key part of the role will be supporting the technology that BMT installs for its customers. You will gain practical experience with: Microsoft Teams Rooms Video conferencing systems Meeting room displays Cameras and microphones Room control systems Digital signage Room booking systems BYOD solutions Audio equipment Connectivity ...

solutions. Supporting the Network Operations Centre (NOC) with technical troubleshooting and second- and third-line support activities, with guidance from experienced engineers. Working with Microsoft technologies, including Microsoft 365 and Azure. Gaining exposure to networking technologies from vendors including Ubiquiti, Cisco/Meraki, Nokia and Fortinet. ...

master in the world of cutting-edge IT. WHAT YOU WILL LEARN & DO DURING YOUR APPRENTICESHIP WITH US: Become an SME in the Microsoft 365 and Office Suite. Provide first line analysis of all IT issues and ensure that SLAs are met. Answer telephone and email queries … expertise. DESIRABLE SKILLS & EXPERIENCE Knowledge of IT systems and equipment (which could be acquired through personal interests/hobbies). Working knowledge of Office 365, Outlook, OneDrive and Teams. IT/Technical Qualifications or Certificates. Training The classroom training for the Information Communications Technician comprises of 4 modules. ...

network-connected devices Diagnose hardware, software and network faults using appropriate monitoring and diagnostic tools Support the administration of Active Directory, Group Policy, Microsoft 365/Exchange and network user accounts Install, configure and test computers, printers, network devices and other ICT equipment Assist with network upgrades ...

hour response SLAs. Leveraging troubleshooting tools like Advanced IP Scanner, PowerShell Commands to work through scrips for Windows issues, and Sara Tools for Microsoft problems. Performing stress tests and diagnostics when receiving or ordering equipment, ensuring everything operates flawlessly before deployment. Conducting cable tests and diagnostics to pinpoint issues ...

categorise, prioritise and maintain incidents and service requests accurately within the IT service desk system Provide first-line troubleshooting for common hardware, software, printing, Microsoft 365, Windows, Chromebook and network connectivity issues Support user account and access requests, including password resets, account unlocks and basic permissions queries ...

users via phone, email and ticketing systems Log, update and manage support tickets in line with agreed SLAs Troubleshoot hardware, software and Microsoft 365 issues Support users with password resets, account administration and access requests Escalate complex technical issues to senior engineers where required Assist with device … setup, configuration and deployment Support Microsoft Windows desktop and laptop environments Deliver excellent customer service and maintain regular communication with users Create and maintain technical documentation and knowledge base articles Participate in training and development activities as part of the Level 3 IT apprenticeship Training The programme integrates live ...

join our IT Support team based in our Bristol office. This IT apprenticeship offers you the opportunity to gain a formal IT qualification (Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship) as well as receiving paid on-the-job training. Role Join the IT Services function, supporting … team in delivering high-quality technical support across the firm Gain hands-on experience providing deskside support and troubleshooting endpoint devices Support colleagues with Microsoft 365, mobile devices, printing, scanning, video conferencing, and AV technology Assist with resolving user access issues, incidents, and technical queries Contribute ...

processes and identify opportunities for improvement Map current processes and design more efficient automated workflows Configure and develop automation solutions using platforms such as Microsoft Power Automate, Zapier and other low-code/no-code tools Explore practical applications of generative AI and AI assistants across the business Develop … detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Initiative Interest in AI & automation Confident with technology Microsoft 365 experience Excel, Teams or Power BI Power Automate or Zapier Interest in Generative AI Data or reporting experience Understanding of workflows ...

colleagues across the business Diagnose and resolve hardware, software and network issues Set up and configure laptops, desktops, mobile devices and peripherals Support Microsoft 365 applications, user accounts and access permissions Install and maintain Windows operating systems and business software Assist with network infrastructure, connectivity and troubleshooting ...