24 of 24 Apprenticeship Microsoft 365 Jobs in England

with a hands-on IT & Cloud Apprenticeship at Wytech in Ashbourne, Derbyshire. Gain real-world experience, support helpdesk tickets, troubleshoot hardware/software, manage Microsoft 365 & cloud services, and build skills in networking, cybersecurity & cloud tech under expert guidance. Role Service Desk & Client Support: Act as first … contact for client IT issues (phone, email, portal) Log, categorise and prioritise tickets accurately within the PSA system Provide first-line technical support across Microsoft 365, Windows, networking and business applications Escalate appropriately with full documentation and troubleshooting notes Triage telephony (VoIP) issues for clients Maintain clear ...

production of IT support documentation as part of the knowledge base Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables ...

policies, processes and procedures mandated by the company Training Information Communications Technician Level 3. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

Support the procurement and disposal of IT equipment in line with council policies Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

hardware and configuring systems and applications Apply diagnostic utilities to aid in troubleshooting Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

Service Desk Apprentice will support end users of Claranet’s Managed Workplace service by providing remote technical assistance across managed hardware, software, Microsoft 365, and endpoint services. Role Working as part of the Service Desk team, the apprentice will play a key role in troubleshooting, maintaining … lifecycle of a ticket Providing remote technical support to customers Troubleshoot and resolve issues related to hardware (desktops, laptops, peripherals), managed endpoints, and Microsoft 365 applications User account, license and access management Support software installations, updates, and configuration tasks on client devices Document issues, solutions, and workarounds ...

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Microsoft operating systems Microsoft applications Familiarity with Microsoft 365 Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About ...

Ensure excellent communication with schools, manager, and other team members Training Why choose our Azure Cloud Support Specialist Information Communications Technician Apprenticeship? The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities … your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist ...

Ensure excellent communication with schools, manager, and other team members Training Why choose our Azure Cloud Support Specialist Information Communications Technician apprenticeship? The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities … your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist ...

environment. Role Service Desk Operation • Provide first-line technical support i.e. (accounts, MFA, connectivity, AV, devices, Microsoft 365/Office 365, Operating Systems, for Cardinal Newman College, Lancaster University School of Mathematics (The Rigby Education Trust) or any other identified establishment • Provide support for line ...

service desk, email, phone) Log, prioritise, and resolve tickets within agreed SLAs Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft 365 (Entra ID/Azure AD, Exchange, SharePoint, Teams) Assist with user onboarding and offboarding, including account setup, access provisioning, and equipment ...

will: Handle incoming support tickets and learn how to triage common issues (hardware, software, login problems) Assist in basic troubleshooting for Windows 11 and Microsoft 365 applications Learn how to support Active Directory and Azure AD login queries Support users with Citrix Workspace access and navigation Help … Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Positive attitude Motivated Passion for ICT Hardware and software Troubleshooting Office 365 IT Support Excellent time management Qualifications English GCSE, grade C/4 + (Essential) Maths GCSE, grade C/4 + (Essential) About ...

escalating where necessary Ordering new ICT hardware and logging devices onto asset register Installation and configuring of operating systems Software installation, such as Office365, firewalls and anti-virus Some lower level network administration may be required, such as setting policies and group permissions Performing server backups where required Administration … cloud services such as Microsoft 365 and Google Workspace Assisting with structured cabling and network infrastructure installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship ...

service desk SLA Assist with setting up and maintaining computers, laptops, mobile devices, user accounts and AV devices Support common software applications (e.g. Microsoft 365, email, collaboration tools) Distribute and install print toners when required Escalate more complex issues to senior IT staff or external providers Other … application installations Provide temporary cover for the IT Support team in their absence Provide first line support to staff who require assistance with Microsoft applications Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training ...

begin a career in IT while working towards a recognised apprenticeship qualification. Role Provide first-line IT support Log and resolve support tickets Support Microsoft 365 users Set up and maintain IT equipment Escalate issues where required Configure cloud services Training An apprenticeship includes regular training with ...

GROUP LTD Hamilton Group is a UK-based IT support company offering comprehensive services like managed IT support, cybersecurity, cloud technology, hosted VoIP, and Microsoft 365 solutions to businesses nationwide. They are known for their rapid response times and proactive approach to IT issues. ...

switches, routers, and AV devices Communicate effectively with client IT departments to support network and firewall configurations Maintain internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries ...

involved with include: Providing 1st Line Technical Support to users Setting up, configuring, and maintaining PCs, laptops, mobile devices, and printers Troubleshooting Windows, Microsoft 365, and common business applications Supporting the setup and maintenance of networks, Wi-Fi systems, and user accounts Logging support requests and keeping ...

involved with include: Providing 1st Line Technical Support to users Setting up, configuring, and maintaining PCs, laptops, mobile devices, and printers Troubleshooting Windows, Microsoft 365, and common business applications Supporting the setup and maintenance of networks, Wi-Fi systems, and user accounts Logging support requests and keeping ...

processes and identify inefficiencies Test and troubleshoot internal systems to ensure smooth operation Maintain and update our WordPress websites Supporting our apprentices with their Microsoft 365 issues What We’re Looking For: A keen interest in technology Proven problem-solving approaches The ability to reliably follow ...

skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Creative Initiative Familiarity with Microsoft 365 Windows 11 operating system Motivated Positive attitude Passion for ICT Hardware and software Troubleshooting Basic knowledge of networking Qualifications English GCSE, grade ...

phone, email or in person at the client site Manage servers (in physical and virtual environments), implementing GPO and synchronisation with cloud technologies (Office 365) Work to strict SLA’s Update and maintain internal documentation and ticket systems Communicate clearly to clients in non-technical jargon Training ...

specific use cases Contribute to the design, build, and deployment of AI-driven solutions and automated processes Support the development of solutions using Microsoft 365, Copilot, and the Power Platform (Power Automate, Power Apps, Power BI) Maintain awareness of emerging AI technologies and best practices to support ...

experience in: Responding to IT support requests and troubleshooting issues Installing, configuring, and updating software and hardware Supporting users with digital tools such as Microsoft 365 Maintaining accurate records of IT support activities Learning basic networking, security, and device management Managing user accounts and permissions Identifying ...