to provide technical support. Role The IT Support/Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft365 and associated cloud services. You will work for a variety of business clients. Responsibilities include: Supporting Microsoft365 Applications and Platforms Supporting Microsoft Azure platforms to a basic level Troubleshooting Desktop Operating Systems Supporting of VOIP and Teams Phone systems Supporting Windows Active Directory Services to a basic level Installing computer hardware … outstanding client-facing abilities. You will thrive under pressure and understand the need to deliver faultless customer service. Knowledge/experience should include: Thorough and current knowledge of Office365, Teams, SharePoint, Exchange Online, Azure, etc Excellent knowledge of Desktop and Office products A working knowledge of the use of PowerShell Good understanding of Microsoft products like More ❯
SUITE F1, EXPLORER 2, THOMAS WRIGHT WAY, SEDGEFIELD, England
QUORUM DEVELOPMENTS LTD
Kickstart your career in IT with Quorum! You’ll get hands-on experience with Microsoft365, servers, cloud services, and networks - gaining real skills that will help you grow in the IT world. Role Help set up and manage user accounts, including password resets and access permissions Support with setting up two-step login (multi-factor authentication … and keeping accounts secure in Microsoft365 Provide IT support to staff and clients by phone, email, Microsoft Teams, and the service desk system Log and track IT issues using ManageEngine Service Desk, escalating problems to senior staff when needed Install, set up, and update laptops, servers, and software (both in the office and remotely) Learn … how to solve problems using Microsoft365 tools, remote support, and basic scripting Gain experience with wired and wireless networks, including taking part in a new server room and network setup Work with Microsoft365 cloud services and data centres to support business systems Training This Level 3 apprenticeship provides everything you need to More ❯
Unit 3, K B F House, 55 Victoria Road, Burgess Hill, England
EXTECH LTD
as we grow our customer base. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Level 3 apprenticeship eventually leading to Microsoft and Azure certifications. Role Logging and triaging tickets (phone/email) New laptop/desktop setups 1st line support tickets Workbench jobs IT documentation Training Why choose our Azure … Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people … on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom
Baltic Apprenticeships
go-to person for everyday tech support like setting up accounts, resetting passwords, and helping colleagues with laptops and software. Along the way, youll get hands-on experience with Microsoft365, servers, cloud services, and networks - gaining real skills that will help you grow in the IT world. At Quorum, we support the UK energy market with … Job: Help set up and manage user accounts, including password resets and access permissions. Support with setting up two-step login (multi-factor authentication) and keeping accounts secure in Microsoft 365. Provide IT support to staff and clients by phone, email, Microsoft Teams, and the service desk system. Log and track IT issues using ManageEngine Service Desk, escalating … problems to senior staff when needed. Install, set up, and update laptops, servers, and software (both in the office and remotely). Learn how to solve problems using Microsoft365 tools, remote support, and basic scripting. Gain experience with wired and wireless networks, including taking part in a new server room and network setup. Work with MicrosoftMore ❯
to execute and deliver on sales & budgets Administration tasks around back end office and help with lead generation Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯
Unit 21, Endeavour Park, Nelson Park West, Cramlington, England
THINGCO LIMITED
resets to complex system queries Escalation of calls to Development Team as necessary Provide company-wide IT support Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯
a professional and effective working relationship with customers and work colleagues at all levels and at all times. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 Information Communications Technician apprenticeship programme enables the apprentice to: Learn on-premise and … cloud-enabled technologies and services. Learn technical content that aligns to and is relevant to employers and the market. Gain an Azure Fundamentals Qualification and a Microsoft365 Fundamentals Qualification. Get an introduction to Windows, Linux and PowerShell. Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows More ❯
THE BLACKBURN ROVERS FOOTBALL AND ATHLETIC LIMITED
Ensure all equipment and systems are operational prior to home matches. Liaise with external suppliers and support contractors. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns with and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 Fundamentals Qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, and PowerShell. 90% of More ❯
Unit 550, Metroplex Business Park, Entrance 6, Broadway, Salford, England
Remtek Systems Ltd
manage multiple tasks effectively Maintain accurate records and documentation Communicate effectively with clients and colleagues at all levels Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, PowerShell. Many of the More ❯
Hull, North Humberside, North East, United Kingdom
Baltic Apprenticeships
Communicate with customers via phone, email, remote access, and a ticketing system. Assist with server and data backups to ensure secure storage and recovery. Configure hardware and software using Microsoft Intune and Google Workspace Use Wireshark to monitor network performance, diagnose IP address conflicts, and detect network flooding. Use Event Viewer to monitor system and application logs for troubleshooting. … become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. Expert:Microsoft365 Fundamentals (MS-900 Microsoft365 Fundamentals) Bespoke:Problem Solving & Innovation; IT Helpdesk Customer Service Fundamentals Next Steps: To apply, please submit your CV More ❯
our customers technical IT support and services. customers. Role Key Responsibilities: First-line support via phone, email, or ticketing system Troubleshoot hardware/software issues (PCs, printers, Windows, macOS, Microsoft365) Manage user accounts, passwords, and security groups (Active Directory, Microsoft365) Log support actions and contribute to knowledge base Assist with hardware/ More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom
Baltic Apprenticeships
while learning to log and escalate support tickets using AAGs internal systems. They will gain exposure to tools such as TeamViewer and Command Prompt, support cloud-based services like Microsoft365, and work closely with senior technicians to build real-world technical and customer service skills. This is a fantastic opportunity for someone looking to learn and … documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks. Configure and test new IT equipment including desktops, peripherals, routers, and software such as MicrosoftOffice and operating systems. Gain foundational knowledge in networking, cloud services (e.g., Microsoft365), and be introduced to tools like TeamViewer and basic scripting over time. More ❯
4-5 Genesis Business Park, Albert Drive, Woking, England
INFINIGATE GLOBAL SERVICES LIMITED
You will have the responsibility of executing the sales enablement and “build-with” strategy for native Microsoft and 3rd party security vendor services. The role is to be a Microsoft Azure, Cloud and AI platforms specialist throughout the UK&I business. Role Overall workload revenue and profit contribution for Azure, responsible for accurate pipeline and sales forecasting Support … development of Infinigate’s Professional and Managed Service offerings Participate in partner education, events and communication programs, encouraging the utilisation of Infinigate’s GROW and EDGE Work with the Microsoft SMC & GPS Channel Sales teams to ensure effective delivery of programs such as the SureStep program Engage with select security vendors to drive repeatable GTM solutions, offers and campaigns … Product teams Maintain a constant focus on Partner Satisfaction and achievement of Infinigate’s world-class NPS rating Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI More ❯
Alderley Edge, Cheshire, North West, United Kingdom
Baltic Apprenticeships
is accurate. Install, configure, and maintain hardware including laptops, desktops, VoIP systems, as well as upgrading switches, routers, and RAM. Set up and configure software applications and accounts, including Microsoft365, MicrosoftOffice Suite, RingCentral, and SharePoint. Work with both wired and wireless network devices, setting up connections and developing a strong understanding of network operations. More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and … tasks and support system configurations. Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX. Youll also gain exposure to cloud technologies such as Microsoft365, Google Workspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). … Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft365, or Google Workspace. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Youll More ❯
Employment Type: Advanced apprenticeships, Work From Home
Entrance D, Tavistock House South, London, England
I.C.T.S. (U.K.) LIMITED
User Hardware (Computers/Smartphones/Tablets/Printers) Become conversant in, deploy and maintain the company’s suite of End User productivity and security tools and services (e.g Microsoft365, Knox, Sentinel One) within a Microsoft based desktop environment Learn about and assist in the administering of the company Identity solutions (Active Directory, MicrosoftMore ❯
The Auction House, Glenhaven Avenue, Borehamwood, England
ENABLE ADVISORS LIMITED
achievement of KPIs Demonstrates a passion for customers and delivering service excellence Proactively keeps up to date with technologies supported by Enable, including: Firewalls Network routing and switching Office365 Enterprise Mobility & Security including Intune and Azure AD Wireless Networking Azure Active Directory Exchange and Exchange Online Teams SharePoint Anti-Virus technologies including Bitdefender If you think More ❯
UNIT 3, HAZEL COURT, MIDLAND WAY, BARLBOROUGH, England
AAG I.T. SERVICES LTD
documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks Configure and test new IT equipment including desktops, peripherals, routers, and software such as MicrosoftOffice and operating systems Gain foundational knowledge in networking, cloud services (e.g., Microsoft365), and be introduced to tools like TeamViewer and basic scripting over time More ❯
Bartholomew House, Bartholomew Square, Brighton, England
INVOLVE SELECTION LIMITED
with mentoring, protected learning time and increasing responsibility. We don’t need prior commercial experience; we do look for clear thinking, careful writing,organised delivery and curiosity about how Microsoft Copilot/Power Platform shows up in reallegal workflows. If you like building useful things and iterating based on evidence, you’ll fit right in. What you’ll do … Build and develop AI agents in Microsoft Copilot Studio and Azure from clear briefs Help shape our reusable agent library: simple components, patterns and checklists Connect agents to everyday tools in Microsoft365 and test them with users Write short guides and record quick walkthroughs Measure results, log issues and iterate with feedback Share useful platform More ❯
and automated processes, taking proactive action when needed Set up, image, and support laptops, desktops, mobile devices, and other IT equipment Provide technical support for core systems including Office365 and Active Directory Liaise with third-party suppliers to escalate and monitor support calls Collaborate with IT Projects, Development, and Business Change teams Deliver first-time fixes for More ❯
with technology that makes a difference. Role Providing technical support to users via phone, email, and remote tools like ISL Managing user accounts, resetting passwords, and configuring MFA in Microsoft365 Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met Setting More ❯
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
network issues using tools such as Wireshark, UniFi, and SonicWall. Deliver end-to-end configuration and support of client networks across a variety of environments. Provide technical support for Microsoft365 and related services. Assist with email security solutions, including Barracuda Email Security. Desired Qualities, Skills and Knowledge Strong motivation and willingness to learn. Genuine passion for … with attention to detail. Proficient computer skills (previous IT or networking exposure is beneficial). Any experience in a customer-facing role would be an advantage. Exposure to Office365 or basic networking knowledge is desirable. Grades required - Maths 4/C, English 4/C Salary, Hours & Benefits £18,000 £20,000 per annum. 37.5 hours per More ❯
Tamworth, Staffordshire, West Midlands, United Kingdom
Baltic Apprenticeships
Cherwell, Bomgar, RMM, Citrix. Assist with roll out and build of laptops and surfaces pro. - upgrade hard disk, replace screens, upgrade memory and battery replacements. Installing and configuring Office365 for new users - installing soft phone systems - configuring servers on virtual machines Exposed to platforms such as (i.e: Batch, Powershell) - powershell utilisation for troubleshooting. Salary, Hours & Benefits More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Baltic Apprenticeships
to use IT tools to find and fix problems with computers, networks, and phones. Support internet and network connections, both wired and wireless. Gain experience with cloud services (like Microsoft365 and Google Workspace). Help with data backups and recovery to keep information safe. Full training and support will be provided by your workplace mentor and More ❯
5 Connections Business Park, Vestry Road, Sevenoaks, England
MOBILITY GIANT LTD
You’ll play an active role in developing, maintaining, and supporting our internal systems and customer-facing platforms. You’ll be trained in Microsoft Dynamics 365 and Business Central … as well as other software development tools, to help drive digital transformation across the business. Role Supporting stakeholders to understand and use the Dynamics 365 and Office365 platform Assisting in developing and customising solutions within Dynamics 365 Learning to build custom workflows, plugins, and web resources. Supporting deployment activities and system integration Gaining … experience in Microsoft Dynamics Sales & Field Service applications Developing and applying skills in Business Central fundamentals Creating standalone applications and web apps Testing, troubleshooting, and improving software performance Training Clear career progression opportunities post-apprenticeship. Apprenticeship Standard Software developer (level 4) Training Provider QA LIMITED Working Week Monday to Friday, 9am - 5pm. Expected Duration 1 Year 7 Months Positions More ❯