You will provide digital and AI support, ensuring efficient use of Microsoft 365, AI tools such as MicrosoftCopilot, SaaS applications, and data systems. The apprentice will champion digital transformation by assisting teams in troubleshooting issues, boosting productivity, and fostering innovation through emerging technologies. Role Respond to helpdesk queries using ticketing systems. Diagnose and resolve digital issues … for internal and external stakeholders Maintain professional communication and represent the organisation's digital brand Support team productivity by promoting effective use of Microsoft 365 and Copilot Help users manage and collaborate on digital files, data, and templates Provide guidance on using digital tools across business functions. Assist in the support, integration and documentation of SaaS and applications … Advocate for AI literacy by helping teams adopt and use generative AI tools Stay informed on emerging technologies and contribute to innovation initiatives Training This programme brings together AI, MicrosoftCopilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing More ❯
London Road, Stapeley, Nantwich, England Hybrid / WFH Options
GENUS PLC
This role supports colleagues to use platforms like Microsoft 365, including Copilot, SharePoint, Asana, Lucid, and Azure DevOps with confidence. You’ll help shape how these tools are experienced across the business by maintaining shared resources, delivering clear communication, and building awareness of new capabilities and best practices. Role Support the adoption of collaboration and productivity tools by … and tool integration Work closely with stakeholders across IT, L&D and business functions to align digital ways of working with broader organisational goals Stay up to date with Microsoft 365 updates, AI tools like Copilot, and emerging technologies that can support continuous improvement Promote the responsible and effective use of AI tools to enhance collaboration, automate routine … in understanding when and how to use AI tools effectively, with consideration for data privacy and digital professionalism Training Why choose AI & Digital Support? This programme brings together AI, MicrosoftCopilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing More ❯
BASIL CHAMBERS, 65 HIGH STREET, MANCHESTER, England
RADIO.CO(UK) LTD
you’ll take on more responsibility, including calls, feedback sessions, and helping shape how we support our users. Training Why choose AI & Digital Support? This programme brings together AI, MicrosoftCopilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing … DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 MicrosoftCopilot SaaS (Software as a Service) applications 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Apprenticeship More ❯
and project leads to deliver real impact Stay up to date with emerging AI trends platforms and tools Training Why choose AI & Digital Support? This programme brings together AI, MicrosoftCopilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing … DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 MicrosoftCopilot SaaS (Software as a Service) applications This apprenticeship is designed to launch your career in AI, automation, and digital transformation. If you're someone More ❯