Harrogate, North Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
including printers, routers, switches, and RAM Configure VLANs and support network device setup and maintenance Install and update operating systems, office suites, and software packages Apply regular system updates, security patches, and driver installations through remote management tools Respond to support tickets and technical queries across multiple channels phone, email, messaging, and video Provide timely first-line support for … interpret technical documentation such as knowledge base articles, vendor specs, and network diagrams Contribute to meeting SLA targets, including a 15-minute response time Participate in the implementation of security measures such as MFA, antivirus configuration, group policies, and encryption Gain exposure to and support the rollout of a new cloud-based virtual desktop infrastructure Use PowerShell and other More ❯
KILDALE HOUSE, DUKES COURT, TEESSIDE INDUSTRIAL ESTATE, STOCKTON ON TEES, England
TRADE INTERCHANGE LTD
Provide support for cloud services, including Azure and DevOps, and escalate technical problems when necessary Work closely with the wider team to help ensure all ICT services comply with security standards such as ISO 27001. Maintain a good working knowledge of the ICT infrastructure to quickly identify and resolve technical faults. Manage regular software updates, security patches, antivirus … system issues. You’ll monitor and maintain ICT systems daily to ensure smooth, secure operations, support cloud services like Azure and DevOps, and work alongside the team to uphold security standards. This is a fantastic opportunity to gain hands-on experience managing software updates, troubleshooting technical faults, and contributing ideas for system improvements in a fast-growing, agile environment. More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom
Baltic Apprenticeships
operating system issues. Youll monitor and maintain ICT systems daily to ensure smooth, secure operations, support cloud services like Azure and DevOps, and work alongside the team to uphold security standards.This is a fantastic opportunity to gain hands-on experience managing software updates, troubleshooting technical faults, and contributing ideas for system improvements in a fast-growing, agile environment. This … Provide support for cloud services, including Azure and DevOps, and escalate technical problems when necessary Work closely with the wider team to help ensure all ICT services comply with security standards such as ISO 27001. Maintain a good working knowledge of the ICT infrastructure to quickly identify and resolve technical faults. Manage regular software updates, security patches, antivirus More ❯
values of integrity, honesty, and transparency guide every project they undertake. As an IT Apprentice at Symbol, you will gain hands-on experience in various IT support functions and security processes. This is a fantastic opportunity for a motivated and individual passionate about kickstarting a career in IT. In this role, youll work towards your IT Support Level … Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Engage in essential security processes, including password resets, group policy implementation, and anti-virus configurations. Use Heat/Colt ticketing systems to log, track, and escalate IT issues. You will support with SLA adherence and document tasks thoroughly. Assist with hardware setup, including … hard drive replacements, routers, switches, Wi-Fi servers, wireless headsets, and printers. Conduct software and driver updates, security patches, and ensure systems are running smoothly and securely. Configure network devices, including Wi-Fi ports and servers, and troubleshoot both wired and wireless connections. Gain hands-on experience with cloud tools like Meraki for remote configurations and management. Full training More ❯