4 of 4 Apprenticeship SharePoint Jobs in England

resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device support, and platform administration, carrying out configuration, troubleshooting, and issue resolution Supporting mobile device management (MDM) using ...

methods It would be desirable to have: Knowledge of Windows Server 2016/2019 Active Directory Experience of supporting MS Office 365, OneDrive and SharePoint Experience with remote support software Understanding of virtualisation, preferably with some experience of Microsoft HyperV and/or VMware ESXi Understanding of ITIL principles ...

systems. Assist with laptop and desktop setup, software installation, and basic troubleshooting of devices and applications. Help manage Microsoft 365 services, including email, Teams, SharePoint, and OneDrive. Monitor system alerts, perform routine updates, and support general IT maintenance tasks. Work with external suppliers by raising support tickets and tracking ...

professional and helpful way Investigating problems using internal notes, documentation and online resources Learning how to troubleshoot Microsoft 365, Outlook, Teams, OneDrive and SharePoint Supporting Windows PCs, laptops, printers and mobile devices Helping with user account setup, password resets and permissions Learning networking basics including routers, switches … This apprenticeship will give you a broad foundation in business IT support. You will have the opportunity to learn: Microsoft 365 administration Outlook, Teams, SharePoint and OneDrive support Windows device troubleshooting Networking fundamentals Ethernet and fibre cabling Wi-Fi troubleshooting Cloud services Cyber security basics Remote support tools Customer ...