Kitteon House, Kettering parkway, Kettering, England
MONKEY TREE HOSTING LTD
of a small, hands-on team. Previous customer service experience will be an advantage. Training Customer Service Specialist Level 3 Remote training delivery Onefile VLE 6 hours of dedicated training time every week. Possible fulltime permanent position upon completion of the apprenticeship. Progression to a Level 4 qualification. Apprenticeship Standard more »
COUNTY HOUSE, G12 ST. MARYS STREET, WORCESTER, England
THE DEVELOPMENT MANAGER LTD
Trust by Being Considerate Gain Growth by Being Vulnerable Core Responsibilities (Right Seat): Provide digital support to TDM internal and external customers via TDM VLE and other TDM systems. Support and implement TDM digital transformation projects that help to modernise online and digital channels in line with current developments in … technology. Support the implementation and maintenance of collaborative technologies, and digital information systems at TDM, e.g. VLE - Totara and Mahara configurations and improvements Support the customer journey implementation from beginning to end and provide support to clients every step of the way. Monitor and report on the customer journey data … users in their use TDM digital systems. Diagnose and resolve external and internal users’ digital problems with accessing and using digital tools within the VLE, for example, VLE navigation, Mahara pages, Assignment uploading to gradebooks , use of TDM supportive systems such as certiport, cisco, O’reilly etc Advise on related more »