the help-desk that cannot be dealt with during First-Line works Provide second-line support where required Undertake local administration of the College portion of the University-wide VoIP telephone and mobile phone systems Contribute to the provision of end-user training documentation, including writing instruction manuals and help files for College systems and in-house software Carry out More ❯
troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met Setting up and maintaining hardware including networks, VoIP systems, and end-user devices Conducting regular patching and software updates using Intune and Jamf School Supporting LAN, VPN, and broadband setups, and working with devices from Unifi, TP-Link More ❯
technical team. This is a hands-on role that combines real-world experience with a recognised, government-backed IT apprenticeship scheme. You’ll gain practical experience in IT and VoIP systems while working closely with our team of engineers. Role Provide first-line telephone and email support to clients Assist in the setup, configuration, and maintenance of IT and VoIP … 3+ (D or above) (Essential) About the Employer HELPDESQ LTD Helpdesq is a dynamic and growing group of technology companies delivering IT support, data centre hosting and our own VoIP platform. Our team is passionate about delivering first-class service, technical innovation, and efficient support to our wide range of clients. Based near Dorking in Surrey, we offer a friendly More ❯
Wigan, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and maintaining hardware including networks, VoIP systems, and end-user devices. Conducting regular patching and software updates using Intune and Jamf School. Supporting LAN, VPN, and broadband setups, and working with devices from Unifi, TP-Link More ❯
Employment Type: Advanced apprenticeships, Work From Home
UNIT 4-5, BACCHUS HOUSE, CALLEVA PARK, ALDERMASTON, England
ELMDALE MAINTENANCE LTD
IT configuration, maintenance & support. Must be happy to work outside in all weathers & working at height. Role Assisting field engineers on customer sites with installations of networks, WiFi, CCTV, VOIP phone systems, door entry systems etc.; Assisting with technical project work; Using initiative to learn and be up to date with the latest technologies; Fixing a variety of IT related More ❯
Bidborough House 38-50, Bidborough Street, London, England
UNIVERSITY COLLEGE LONDON
include gathering requirements, design, testing and implementation Opportunity for scripting using PowerShell if desired System Design Methodology and Customer Interaction Work as part of a team understand network topology, VOIP and other systems and technologies within UCL Develop an understanding of infrastructure technology and client tools to provide effect support and cover as determined by the team lead/manager More ❯
Unit 12d, Keer Park, Warton Road, Carnforth, England
CLOUD2IT LTD
machines to meet specific requirements for our clients Imaging and configuring PCs ready for deployment Installing and upgrading hardware components such as RAM, NVMe drives, and graphics cards Managing VoIP hardware inventory and keeping records up to date Supporting the team with basic ticket triage and handling simple support calls Booking appointments and helping coordinate schedules for engineers and installations More ❯
for someone eager to learn, tackle technical challenges, and develop their IT expertise in a dynamic MSP setting. Key Responsibilities Refurbish machines and prep computers to specified requirements Handle VoIP hardware inventory and management Image and configure PCs for deployment Install and upgrade hardware components like RAM, NVMe drives, and graphics cards Receive, test, and sticker refurbished devices Manage stock More ❯