Network & Infrastructure Engineer apprentice
- Hiring Organisation
- IT 4 AUTOMATION LTD
- Location
- UNIT 3, 30 WEST HILL, EPSOM, England, United Kingdom
- Employment Type
- Higher Apprenticeship
- Salary
- £22,568 a year
analysis. Answer customer calls, log, triage, update and follow up tickets in the PSA (Halo), keeping customers informed and notes clear enough for any engineer to pick up. Raise line faults with carriers and chase them through to resolution. Diagnose and fix first-line problems with PCs, user accounts … technical. You are happy to ask for help, and you work well in a small team. Training As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry-recognised qualification and your dedicated industry coach will support you through ...