5 of 5 Apprenticeship Customer Service Jobs in Essex

Our Library team at Harlow are now recruiting for a confident, organised and enthusiastic individual, with a passion in providing excellent customer service to join their team as a Customer Services Apprentice. Role Understand the needs of customers and deliver the best possible outcomes through excellent customer service Provide support and training to customers using information communications technology (ICT) equipment and software Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information - including referral to other services as appropriate - in a timely fashion Oversee and provide customers with guidance … in the use of self -service equipment Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities More ❯

Our Library team at Braintree are now recruiting for a confident, organised and enthusiastic individual, with a passion in providing excellent customer service to join their team as a Customer Services Apprentice. Role Understand the needs of customers and deliver the best possible outcomes through excellent customer … accurate information – including referral to other services as appropriate - in a timely fashion. Oversee and provide customers with guidance in the use of self-service equipment. Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role. Undertake all … unlocking, as necessary, acting as keyholder. Specific individual and shared targets and objectives are defined annually within the performance management framework. Training Level 2 Customer Service Practitioner apprenticeship standard, including Functional Skills in English and maths if required. After completion of the apprenticeship, you may have the opportunity More ❯

Input, update, and manage databases to ensure the accuracy and confidentiality of sensitive information Assist with preparing reports, presentations, and other documents as needed Customer Service: Provide friendly and professional support to clients and service users, addressing inquiries and resolving issues when necessary Collaborate with team members … to enhance the customer experience and support service delivery Financial Administration: Assist with basic financial functions, such as invoicing, processing payments, and reconciliation of financial records Project Support: Support project management tasks, including tracking progress and assisting in project-related activities Training As a Level 3 Business Administrator … Closing Date Thursday, 15th May 2025 Start Date Sunday, 1st June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications Business More ❯

Closing Date Friday, 6th June 2025 Start Date Sunday, 6th July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Initiative Non judgemental Patience Qualifications English GCSE, grade … HORIZONE LTD Horizone Ltd are a well established communication and IT support delaing with business customers of all sizes. We pride ourselves on our customer service. More ❯

The Sales and Business Development Apprentice will support the sales and business development team by assisting with various tasks related to customer acquisition, relationship management, market research, and sales strategy execution. This role is designed to provide hands-on experience and training in sales and business development processes. Role … Duties will include (but will not be limited to): Support business development activities Customer relationship management Market and competitor analysis Training The candidate will be getting a Level 3 Sales and Business Development qualification and working in London and Essex areas Functional skills in maths and English (if required … Positions Available 4 Closing Date Thursday, 15th May 2025 Start Date Sunday, 1st June 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Presentation skills Number skills Analytical skills Team working Creative Initiative Patience Qualifications Business, Marketing and Customer Services A More ❯