1 of 1 Apprenticeship Customer Service Jobs in Essex

We are looking for a proactive, organised, and friendly individual to join our customer services team. This role involves direct communication with our clients, primarily via phone and email, and is essential to ensuring our customers receive a consistently high level of service. Role Respond to customer queries via phone and email (we handle an average of 250+ … day) Accurately log IT-related issues into our help desk ticketing system (full training provided) Perform general administrative tasks to support the wider team Provide a professional and efficient service in every client interaction Training Following successful completion of apprenticeship the idea is to move the individual into a 1st Line helpdesk role. within the company Apprenticeship Standard Information More ❯