1 of 1 Apprenticeship Customer Service Jobs in Filton

with expert guidance, real-world training, and a pathway to future growth within a dynamic company. Role Troubleshoot and resolve incidents to support our customers on our various hosted service platforms. Escalate customer service incidents to our partner channels, ensuring key SLAs are maintained where applicable. Provide best practice recommendations and answer technical questions from our customers … will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. Through the Level 3 IT Support Apprenticeship, you’ll gain a comprehensive understanding of IT infrastructure, support systems, troubleshooting methods, and cloud services. Training includes live sessions, practical … to 5pm Expected Duration 1 Year 3 Months Positions Available 2 Closing Date Monday, 28th July 2025 Start Date Tuesday, 29th July 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer ROUTE 101 LIMITED Outsource the day-to-day More ❯