2 of 2 Apprenticeship Customer Service Jobs in Gloucestershire

Customer Service Apprentice

Hiring Organisation
PEARCE IT LIMITED
Location
11 Glenmore Centre, Gloucester, England
Employment Type
Intermediate Apprenticeship
Salary
£14,924 a year
have a keen interest in Customer Service & Business Administration, as this is paramount to our business, but you will show interest in Information Technology, Customer Success. You'll have a keen eye for detail and able to work as part of a busy support team. Showing your … initiative is always welcomed in our team. Role Demonstrate excellent customer service focus when dealing with clients The accurate and timely logging of client issues either by telephone or email Recognising the importance of SLAs and when specific case require escalation Working as part of a team, understanding ...

Service Desk Analyst Apprentice (Claranet)

Hiring Organisation
CLARANET LIMITED
Location
Claranet, Brighouse Court, Barnett Way, Barnwood, Gloucester, England
Employment Type
Advanced Apprenticeship
Salary
£19,000 a year
Service Desk Apprentice will support end users of Claranet’s Managed Workplace service by providing remote technical assistance across managed hardware, software, Microsoft 365, and endpoint services. Role Working as part of the Service Desk team, the apprentice will play a key role in troubleshooting, maintaining … clients’ employees. This entry-level position is designed for someone eager to learn and develop core IT support skills in a fast-paced, customer-focused environment. Role Mission: Claranet’s mission is to deliver exceptional workplace technology experiences for our customers. As a Service Desk Apprentice you will ...