2 of 2 Apprenticeship Customer Service Jobs in Gloucestershire

highly varied placement, you could support one of the many digital projects across the business, learning how we use data to understand customer behaviours, use insights from data to create new products and expand into new markets, and how we maximise the sales and profitability of our products. Customer Service: In Mira Service, you will have insight into the true voice of our end customers. In this rotation, you will gain an understanding of all aspects of the Service function and how data plays a critical part in us delighting our customers. In this placement ...

Working in the IT & Security Department, you’ll ensure global IT infrastructure and desktop equipment run efficiently. Role You’ll be part of the Service Desk team, responding to requests and incidents such as: Providing PCs, printers, and software Patching network ports and fixing data/phone issues Troubleshooting … health & safety Waste Electrical and Electronic Equipment (WEEE) directive You’ll also develop skills in problem-solving, task prioritisation, time management, communication, and customer service. Training Successful completion of the apprenticeship will lead to the Level 3 Infrastructure Technician Standard, which will enable you to apply ...