3 of 3 Apprenticeship Microsoft 365 Jobs in Hampshire

will: Handle incoming support tickets and learn how to triage common issues (hardware, software, login problems) Assist in basic troubleshooting for Windows 11 and Microsoft 365 applications Learn how to support Active Directory and Azure AD login queries Support users with Citrix Workspace access and navigation Help … Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Positive attitude Motivated Passion for ICT Hardware and software Troubleshooting Office 365 IT Support Excellent time management Qualifications English GCSE, grade C/4 + (Essential) Maths GCSE, grade C/4 + (Essential) About ...

skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Creative Initiative Familiarity with Microsoft 365 Windows 11 operating system Motivated Positive attitude Passion for ICT Hardware and software Troubleshooting Basic knowledge of networking Qualifications English GCSE, grade ...

checks Network & Systems Support •Support the team with basic network monitoring and troubleshooting •Assist in maintaining servers, backup systems, and cloud-based services (e.g., Microsoft 365) •Follow IT security procedures and help identify potential risks Technical Projects •Work on IT improvement projects such as device rollouts, software ...