2 of 2 Apprenticeship Windows Jobs in Hampshire

ongoing coaching, you will: Handle incoming support tickets and learn how to triage common issues (hardware, software, login problems) Assist in basic troubleshooting for Windows 11 and Microsoft 365 applications Learn how to support Active Directory and Azure AD login queries Support users with Citrix Workspace access and navigation ...

working toward a formal qualification. Key Responsibilities: Provide first-line IT support to staff and users, under guidance Assist in setting up and maintaining Windows 11 devices Support basic network tasks (e.g., checking connectivity, cabling, IP configuration) Monitor and maintain Wi-Fi connectivity and escalate issues where necessary Help … Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Creative Initiative Familiarity with Microsoft 365 Windows 11 operating system Motivated Positive attitude Passion for ICT Hardware and software Troubleshooting Basic knowledge of networking Qualifications English GCSE, grade C/ ...