1 of 1 Apprenticeship Management Information System Jobs in Hertfordshire

polite, courteous, professional, listen, be sympathetic and feedback to them regularly). Resolution of IT issues to service targets (remotely and on-site) Accurately maintain and update the Helpdesk System Work collaboratively within a team environment Build positive relationships with customers Installation and configuration of Client, Server and Mobile software/Apps at client location Build, configure new PCs … support for IT infrastructure components, including desktops, Laptops, Applications and on-site telephony Maintaining internal support documentation Daily network monitoring and backup monitoring Server support and maintenance task management Server OS and hardware installation Candidate must attend customer sites in a timely fashion This role requires frequent travel to customers’ premises all around the year Maintaining high standards … Flexible & “can do” attitude Team player Ability to prioritize Good organization and planning skills with very high attention to detail Able to communicate effectively with users and senior management Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills More ❯