2 of 2 Apprenticeship Customer Service Jobs in Kent

to resolution. Delivering technical support for both digital imaging solutions and general IT services. Assisting with data and database migrations for customers Coordinating and assisting with software installations and customer training sessions. Working collaboratively with the wider support team to deliver an excellent customer experience. Occasionally attending customer sites with senior members of staff to gain field … and Knowledge Genuine enthusiasm for technology and problem-solving Strong passion for building a long-term career in the IT industry Confident communication skills, both verbal and written Excellent customer service approach with a friendly, professional manner Good attention to detail when completing tasks and following processes Ability to work effectively as part of a team, while also More ❯

your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Managing incoming tickets from end-users, covering service requests and incidents Installing and licensing software in response to user needs Ordering and reconciling hardware and peripherals, following up on discrepancies as needed Maintaining adequate stock and accurate … workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Ability to work independently and collaboratively within a team. Excellent written and verbal communication skills. Customer service ethos and problem-solving ability. Proactive in identifying efficiencies and improvements. Grade 5 in GCSE English and Grade 4 in GCSE Maths. Salary, Hours?&?Benefits More ❯