2 of 2 Apprenticeship Customer Service Jobs in Kent

your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Managing incoming tickets from end-users, covering service requests and incidents Installing and licensing software in response to user needs Ordering and reconciling hardware and peripherals, following up on discrepancies as needed Maintaining adequate stock and accurate … workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Ability to work independently and collaboratively within a team. Excellent written and verbal communication skills. Customer service ethos and problem-solving ability. Proactive in identifying efficiencies and improvements. Grade 5 in GCSE English and Grade 4 in GCSE Maths. Salary, Hours?&?Benefits More ❯

an IT qualification in technical support. Role Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK) Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to … and Asia. (On-Call Rota) Be proactive. You should always look for opportunities to improve what we do, improve customers IT systems, and find smarter ways to deliver excellent service Maximize and promote system utilization by all users, providing relevant training where necessary Maintain documentation for all systems (hardware and software). To include all applications installed and network … topology/diagram Provide excellent service to all customers and be willing to go the extra mile Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from the Just IT Apprenticeship team to increase your skills. Your training will include gaining a Level 3 IT qualifications Tech and digital professionals in More ❯