First Line IT Support Apprentice
- Hiring Organisation
- SOTA SOLUTIONS LTD
- Location
- 300 CORNFORTH DRIVE, KENT SCIENCE PARK, SITTINGBOURNE, KENT, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £21,000 a year
will provide 1st and 2nd level Service Desk/Remote Support, basic maintenance and low complexity system builds/installation across the Sota Solutions portfolio of services. You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until … timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction To provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with ...