2 of 2 Apprenticeship IT Technician Jobs in Lancashire

Rapid IT are looking for a motivated, hands-on IT Technician Apprentice to join the growing technical team. You’ll gain real-world experience working with laptops, PCs, and servers in a business that’s all about sustainability, innovation, and giving technology a second life. This is the perfect opportunity for someone with a passion for tech. … team performance Helping meet service level agreements (SLAs) with our customers Assisting in other areas of the business when needed What We’re Looking For A genuine interest in IT and technology Punctual, self-motivated, and well-presented Eager to learn and take ownership of your development Good communication and teamwork skills Comfortable working with both hardware and software … Able to follow processes, stay organised, and manage time well Working at Rapid IT Our Vision: A world where no tech is wasted – and every device creates opportunity. Our Mission: Make tech go further. Cut waste. Create impact. Our Values: Fast. Clear. Customer Focused Be Trusted Create Impact Back the Underdog Always Improve We’re a purpose-driven company More ❯

We're offering an exciting opportunity for a motivated and enthusiastic individual to join our IT Department in Chorley as an IT Support Apprentice. As part of our busy IT support function, you will be responding to IT incidents both remotely and in-person, managing hardware updates and running back-ups. Role Roles and responsibilities but … not limited to: IT Support: Logging and processing support calls and tickets Diagnosing and resolving password problems and basic user issues Using ScreenConnect to provide remote assistance to users Talking to staff to determine the nature of problems they encounter Escalating complex issues to senior team members when required Investigating and troubleshooting computer software and hardware faults IT … with Dell laptop configurations and deployments iPhone management and mobile device troubleshooting through MobileIron Managing Single Sign-On (SSO) user access and basic account issues Supporting software licence management IT Equipment & Inventory: Managing stocks of equipment, consumables and other supplies Assisting with cost effective procurement of computer hardware and peripherals Setting up equipment for new staff members Basic repair More ❯