1 of 1 Apprenticeship Support Technician Jobs in Lancashire

We're offering an exciting opportunity for a motivated and enthusiastic individual to join our IT Department in Chorley as an IT Support Apprentice. As part of our busy IT support function, you will be responding to IT incidents both remotely and in-person, managing hardware updates and running back-ups. Role Roles and responsibilities but not limited … to: IT Support: Logging and processing support calls and tickets Diagnosing and resolving password problems and basic user issues Using ScreenConnect to provide remote assistance to users Talking to staff to determine the nature of problems they encounter Escalating complex issues to senior team members when required Investigating and troubleshooting computer software and hardware faults IT Environment Management … cost effective procurement of computer hardware and peripherals Setting up equipment for new staff members Basic repair and maintenance of IT equipment Maintaining accurate asset records Training Information Communications Technician Level 3. Potential for a full-time role upon completion of the apprenticeship programme. Apprenticeship Standard Information communications technician (level 3) Training Provider LIFETIME TRAINING GROUP LIMITED Working More ❯