IT Solutions Apprentice - Leicester
- Hiring Organisation
- YUNEX LIMITED
- Location
- Systems House, Meridian South, Leicester, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
gaining practical experience through meaningful work and real responsibility. Support the investigation of recurring service issues and help identify opportunities for improvement. Assist with problem management activities, including maintaining records of known errors and improvement actions. Work with engineers to understand the root causes of service issues … operational handover. Work with colleagues across the Support Team to improve processes, tools and service reliability. Develop an understanding of Enforcement solutions, IT service management and the full service lifecycle through on-the-job learning. Training Apprenticeship will be delivered virtually through online interactive sessions (normally two hours ...