IT Service Desk Engineer Apprentice
- Hiring Organisation
- SONA IT LTD
- Location
- STANMORE BUSINESS AND INNOVATION CE, HOWARD RD, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £23,000 a year
remit to 2nd Line. Role Respond to client queries via phone, email, live chat and WhatsApp, logging all contacts in Halo PSA Resolve common IT issues such as password resets, MFA, Outlook, printers, drives and device performance Resolve routine alerts and escalate hardware or critical issues Review Microsoft … Duration 1 Year 5 Months Positions Available 1 Closing Date Tuesday, 17th November 2026 Start Date Tuesday, 24th November 2026 Desired Skills Communication skills IT skills Organisation skills Problem solving skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ ...