Junior IT Support Engineer Apprentice
- Hiring Organisation
- Cape.io
- Location
- 29 Bloomsbury Way, London, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
Launch your IT career as a Junior IT Support Engineer, working with an experienced team supporting global infrastructure. Gain hands-on experience with Windows and Mac systems, user support, deployments, networking and IT administration, with a clear pathway to 2nd line support. AI knowledge … managing incidents, ensuring timely resolution and proper documentation Training and Knowledge Sharing: Responsible for providing training and sharing knowledge with users on basic IT tasks and best practices Troubleshooting: Responsible for diagnosing and resolving basic technical issues User Assistance: Responsible for assisting users with common IT tasks, such ...