2 of 2 Apprenticeship IT Engineer Jobs in London

with clients to clearly deliver technical information in easy-to-understand, plain English. Become an SME in the Microsoft 365 and Office Suite Provide first-line analysis of all IT issues and ensure that SLAs are met Answering the telephone, responding to emails and updating requests Keep customers informed of the status and progress of tasks and update tickets … professional certification, developmental pathways) Expected Duration 1 Year 6 Months Positions Available 2 Closing Date Monday, 15th December 2025 Start Date Monday, 5th January 2026 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Team working Initiative Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) IT GCSE, grade … Desired) About the Employer INSTANT ON IT LTD Founded in 2004, we are eloquent IT geeks which means we really know our stuff, and we are used to working with all levels of technical understanding. Our combination of technical expertise and our obsession with service excellence sets us apart. The company has grown consistently, creating new openings in More ❯

To assist in implementing and supporting bespoke IT solutions on behalf of the company. To be an effective and efficient asset in learning the technologies and processes that enable Cutter to provide unparalleled support and service to the entire customer base. Role To learn from the company’s Systems Engineers and Solutions Architects to develop the skills required to … technologies across the company’s customer base, and to become knowledgeable in all the tools and solutions required to deliver that support effectively. To assist in the provision of IT helpdesk support to customers through our main communicative mediums of ticket/helpdesk system, email, telephone, and on-site. To assist the company’s Systems Engineers and Solutions Architects … colleagues to ensure customers receive timely support and target SLAs are met. To assist in the maintenance and development of company documentation, ensuring solutions are documented sufficiently for any engineer to support. To undertake company provided training and proactively seek out your own learning opportunities to develop new skills. To share that knowledge internally to ensure best practice is More ❯