IT Service Desk Apprentice
- Hiring Organisation
- THREE CROWNS (SERVICES) LLP
- Location
- The JJ Mack Building 33 Charterhouse Street, London, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £30,127.50 a year
Provide first response to support queries received by phone, email, chat and in person, from staff across the firm. Log every call in the ITSM tool and record the actions taken to resolve it, keeping tickets accurate and up to date. Resolve straightforward issues at first contact and escalate ...