IT Support Apprentice (Mill Hill Education Group)
WALKER HOUSE, MILLERS CLOSE, MILL HILL, LONDON, England
MILL HILL SCHOOL FOUNDATION
Attend to incidents and problem tickets within SLAs Perform diagnosis and analysis of issues to support 2nd and system architecture in handling complex system issues Perform initial analysis of information security incidents Maintain starters and leaver accounts Maintain IT asset register Assist with moving systems and platforms on the domain Supporting the teaching, operation teams and the pupils … the estate team in rolling out new systems Ensure all systems are available, up to date and secure Ensure all systems are patched and maintained appropriately and within the Information Security Framework Document learning and share those with the IT Support Team Provide suggestions for automation when needed Handle telephony systems issues Training Firebrand’s sector-leading Level … Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician. Firebrands course is delivered either Online (online live instructor-led), or face-to-face More ❯
Employment Type: Advanced Apprenticeship
Salary: £18,000 a year
Posted: