2 of 2 Apprenticeship Management Information System Jobs in London

support, user enablement, AI adoption and continuous improvement activities. The apprentice will gain practical experience supporting Microsoft 365, Microsoft Copilot, collaboration platforms, knowledge management solutions and workplace productivity tools whilst completing the AI Support & Productivity Technician Level 3 apprenticeship. The apprentice will work closely with IT specialists, operational … achieve Digital Support Technician Level 3 (AI Support & Productivity Technician): Digital Workplace, Data & AI Foundations Digital Systems, Applications & Stakeholder Productivity AI-Enhanced Helpdesk, Troubleshooting & System Maintenance Cyber Security, Data Protection & Risk Management AI, Continuous Improvement & Digital Transformation Potential full-time position for the right candidate after completion ...

excellent customer service by responding to and resolving service desk incidents, requests and queries within agreed service levels, keeping users and the Service Desk system updated, and liaising with third parties where required. Support the monitoring, maintenance and administration of secure on-premise and cloud infrastructure, escalating performance, security … technical and administrative tasks, including configuration, testing, implementation, documentation and user guidance. Maintain accurate hardware, software, configuration and infrastructure records to support asset management, configuration management, business continuity and knowledge sharing. Support good data management by helping to improve the confidentiality, integrity, accuracy ...